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All reviews costa rica golden palms playa panama rental car breakfast was included nice room won t out of the way hotel is situated staff was very friendly beach taxi grounds waves towns guide birds
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10 - 15 of 73 reviews
Reviewed 4 January 2020 via mobile

The hotel’s service is great. The people servicing are always willing to help. Very friendly environment and we never faced the wrong attitude. It is located right into the beach which is amazing. The reason for the rating is the fact that the owners need to invest in some key amenities. Examples: hot water not working, some lights not working, not a lot in menu nor did they have everything in the menu. Breakfast too limited: if you ask for something different it was not possible. No activities at the hotel compared to other hotels in the area. Not enough silverware. In the rooms if you have kids room was limited in space. From my view they lack people for the season, they seemed to be working long shifts.

All these are fixable, and it seems they have the right people ( might need a manager) but for the price expected more.

Date of stay: January 2020
Trip type: Travelled with family
1  Thank pabloignaciob2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 30 December 2019

The suites were very nice clean and roomy. Pool was a good size and nicely kept. The area is not far from playa Hermosa and is right on Playa Panama which was warm and calm waters. The only issue I had was with the lack of selection and quantity of food for the buffet breakfast which was included in the price. It took forever to get refills of the buffet items ordered as if they were rationing food. And the selection was very very limited!

Date of stay: December 2019
Thank Monica O
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 29 December 2019

Despite being in a beautiful quiet location, the property has not been well maintained and things are starting to break. Within the first few hours we were locked out of our room and had to change rooms - as the staff had to crawl thru the bathroom window to open the door. The hot water has been erratic- and we’ve come to believe that the shower fixtures have given out. Retuned from diving today at 4pm and they were just cleaning our room and left us without towels. The food is mediocre, at best. I can not in good conscious recommend and would definitely not return.

Room tip: Stay Away!
Date of stay: December 2019
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
1  Thank rbt021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 28 November 2019

booked to be close to airport for our last stay in Costa Rica. Location was good. Hotel was deserted only seeing about 6 guests total. Staff was great, and we had dinner which was good. Our server was great and loaded us up with beer for the night as bar closed at 9pm. Room was a little dated, but was clean and comfortable.
Went to the beach in the morning (good access), I was stung by a sting ray (learn about the sting ray shuffle before swimming in sandy beaches) and was quite panicked. The woman at front desk was great, and called doctor for me, and brought me hot water and washed the sting for a good 30 mins. I was in such blinding pain I didn't say thank you before leaving.
I don't know if I would have been bored if I had stayed longer at this hotel, but staff was pleasant and beds were comfortable.

Room tip: I would get a beachside if I were to go back
Date of stay: November 2019
    • Sleep Quality
    • Cleanliness
    • Service
Thank stephaniebrown82
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 26 November 2019 via mobile

Stayed here for three nights which was way too long. This hotel is out dated and not worth the money, unfortunately. They have very nice staff, pool is okay but no hot tub. Rooms are large but again out dated. We had a welcome bottle of wine for our honeymoon which was nice. Breakfast was included but unless it's the buffet, takes about 30 minutes to get to you ( with one other table in the restaurant). Water in the shower is inconsistent (either scolding hot or freezing cold). Beachfront is close but average and not busy at all. Must drive atleast 25 minutes for more upscale beaches. Highly recommended staying closer to tamarindo if it's a location you'd like to go to.

Date of stay: November 2019
Trip type: Travelled as a couple
1  Thank Monica R
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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