We were treated with the utmost courtesy and charm by all the personnel with whom we had contact, from arrival to departure.
The hotel is classic South African in both design and furnishing, and we had a delightful stay and an excellent breakfast from the wide choices on the menu.
The only negative, and it is fairly significant, is that the room we had (Room 4), although well appointed, comfortable and very clean, was small and dark, with no view. There was no window to let in fresh air apart from the balcony door, and we would not have felt safe sleeping with those doors open. The King Suites, which were not available when we booked, might have been better in those respects, but at R1000 more per night, they should.
For just under R2000/night, I expected a better room. The price was not the problem but the value for money it represents compared with other properties where we regularly stay in South Africa, and in Europe for that matter, is very poor.
I suspect that the Royal is profiting from its dominance in a very popular and beautiful village. I am not in the 'price conscious' category of traveller, but I do resent being charged a high price for poor value.More
- Free Wifi
- Free Parking