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Reviewed 23 August 2016

We booked the hotel one month in advance, non-refundable rate. The night before the arrival they informed us that they cannot accommodate us and offered much worst alternative, even in different town. When we arrived on the spot, the hotel was closed, and we were wasting our vacation on the street. On our own we found and paid another hotel. We are still struggling with the refund, as they were trying to convinced booking.com that we have been accommodated in the hotel they offered. A few days later, they opened the hotel, we visited them to complain, the manager was rudely convincing us that we should be happy that they offered an alternative. He promised that he will discuss the refund situation with the director and inform us via e-mail, which he never did. This was one of my worst booking experience, be careful!

  • Stayed: May 2016, travelled as a couple
    • Location
    • Service
5  Thank EllyElly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2016 via mobile

You have to be aware that you must pay extra if you want air-condition - 5 euro pr day! This blew my mind...
We have a 6-year-old and a teenager and 2 adults in the smallest room I've seen in a long time. It WILL get warm!
We can hear everything in the halls.
There is only one chair on the terrace with the room... This room can only be used for sleeping! Family time will have to be downstairs... And when the youngest needs to sleep we all have to go to bed (don't want to leave a child unattended)
The staff speaks English (the 2 we have met so far) and are very nice.
We haven't had breakfast yet - crossing our fingers for some great food :)
I don't think we will be extending our stay or using this hotel again.
On the upside it was at a fairly good prize.

Stayed: July 2016, travelled with family
1  Thank Henriette K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2014

We stayed in this hotel for 9 nights in July 2014. Very nice, renovated hotel with friendly staff. Good value for money, Situated close to the sea - the beach situated just behind the street. All the romms with balconies (see the attached picture - view from the balcony, room 526). We had all inclusive option and the meals were very good. We appreciated the waiters attitude - we asked several times for slight modification of meals (e.g. penne without souce for our kid) and we had it.
In summary: location very good, a little bit outside Rimini (less crowded), a bus stop to Rimini 200m (single ticket Eur 1,30); the same bus stop to go to San Marino, Urbino and other places; public beach 150m to the north, private beach 20m from the hotel), small but sufficient swimming pool - an exception in 3stars hotels in Rimini. Good prices in the hotel's bar. Few negatives: long queue for breakfast coffee or tee (only one machine available); paid drinks for lunch and dinner (water & wine)

Room Tip: There is one lift only in the hotel. So consider 2nd or 3rd floor. The northern side was better for us; Southern side might be a little bit noisy when windows are opened (swiming pool on the same side, and ocasional discos as well).
  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
1  Thank Krzysztof1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago
Google Translation

  • Stayed: September 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2018 via mobile
Google Translation

Stayed: September 2018, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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