The Pavilions is a beautiful resort. It is quite remote (my Lift driver had to ask for directions several times to find it) and is located in the mountains which provides tremendous views. The rooms are exceptionally well-appointed, the pool is amazing and in particular the level of service we received from the staff (especially at reception) was really impressive.
I do have a couple of aspects that I wasn't wholly satisfied with. Firstly, the nature and geography of the resort means that you are advised to request buggies to take you to the different areas. While this was fine (and the drivers of the buggies were great fun), on my first night I wanted to explore for myself, but the lack of signage made this quite a frustrating experience. It would be nicer if signage was clearer to allow guests the choice of whether they would like to use the buggy or to get around themselves.
Secondly, I'm afraid I wasn't hugely impressed with the food at Firefly. Breakfast was good but with some faults (mainly overcooking poached eggs and omelettes), and the dinner I had on my first night was, I felt, hugely overpriced. For context, I had a starter, a small pizza (which in itself was odd - more of a flatbread with tomatoes (no sauce) and unmelted cheese) and a couple of small glasses of wine. For this I paid significantly more than I did for a whole lobster at Kata beach the night before.
So, this is why I advise you to think carefully about what kind of holiday you want - if you are interested in a entirely relaxed time spent onsite, then this is the place for you. Personally, I preferred to travel into the nearby town for a wider option of food (and much cheaper massage) - the hotel has a great shuttle service that makes this possible, but I did feel that I had perhaps picked the wrong hotel for the kind of holiday I wanted. This is no reflection on the quality of the hotel itself (bar perhaps the food at Firefly) but worthy of note I feel.
Thanks again to the staff of the hotel who provided an amazing service and made the stay memorable. Sunset drinks at 360 were also a fabulous experience!

We stayed 5 nights here, it was fantastic, refreshing drinks provided upon arrival to the reception, check in was fast, buggy's to deliver you and your luggage to your room.

We had a villa, which had a private pool, sun loungers, plenty of outdoor seating, stunning views.

The room had a spa area, complete with steam room, the main part had a huge sofa, king sized bed, large bath, shower, safe, AC, water provided, mini bar prices are very reasonable, umbrellas, bath robes, plenty of towels.

There is an excellent shuttle service, which both drops you off and will collect you.

Breakfast is A La Carte and very tasty, the firefly restaurant is very good, well priced. The 360 bar is stunning, with great cocktails.

WiFi is good through out, the staff are all very helpful, and spoke good English.

Our stay was luxurious and very relaxing.

We plan to come back, and would highly recommend it.

Our stay in the Pavilion felt like home! The whole staff was very kind, helpful and warmly. The food was delicious and a wonderful offer from different kinds. The room service is special ... the nice little presents each evening ... great idea!!!