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All reviews floating bean bags rocking chairs beautiful hotel overlooking the lake across the road usb sockets pool area bleu bar shampoo and bath gel english receptionist aqua dance barking dogs room access hotel bar and restaurant wrap round balcony door key fun team
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Reviewed 28 June 2018

Really like this hotel & the facilities. Food was really good with plenty of choice. AI Drinks menu was extensive which was a nice surprise. I loved the bar over looking the water, so peaceful & relaxing. Everywhere was spotless & our room was lovely. I would definitely go back to this hotel.

  • Stayed: June 2018, travelled with friends
    • Value
    • Rooms
    • Service
1  Thank MicheleP1711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2018

Magic! The food, the staff, and the hotel equipment set the bar high enough promising a bright future for this hotel. A minus(-) but also a plus(+) is that the beach is just in the walking distance that gives you some sweat to shake off the chocolate pancakes. I admit I'm a very positive person that looks for the good in everything, just so you know.

  • Stayed: June 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Honzik S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2018

We had a blissful 2 weeks at this ultra modern quirky hotel. Warm and friendly staff and nothing was too much trouble. The first week we stayed in a perfectly adequate room overlooking the pool. We then managed to upgrade to a suite which was well worth the extra £400. It had a bigger bedroom plus sitting room with tea/coffee making facilities and a well stocked fridge with a good selection of soft drinks. The icing on the cake was the large wrap around balcony with very comfortable sun loungers and a whirlpool. It overlooked the pool and lake which was lovely
We were all inclusive and could not fault the food or vast selection of drinks on offer.
My only little niggle is that when going into the dining room it wold have been nice to be shown to a table. All a little confusing until you pick up what to do! That is you find a table with a drinks menu on it then a waiter comes to take your drinks order and removes the menu......Simple when you know. We sat at a table for ages wondering why no one came!!
All the staff worked extremely hard especially the bar staff. The entertainment was good and varied
All in all a brilliant hotel

We

  • Stayed: June 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank sarah_stow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2018

We were really looking forward to this break, but before hand I had an issue with Jet2 after booking a Premium Suite and finding out that we were actually having a normal suite. Jet2 did not exist at the airport or Hotel, no surprises there then. Was given suite 446 facing the pool that was spotless, cleaned everyday and was excellent apart from missing Jacuzzi (not the Hotels fault).
One thing I am particular in is space, and the restaurant and pool area lacked here (nothing worse than hearing someone slop their food almost sitting on your knee)
Pool was the same and actually only used once in 14 days, we preferred the cooler beach, meaning we did eat out and drink elsewhere everyday throughout the day even though All Inclusive.
Could not fault the staff, all were excellent and friendly, especially Manolo, Toni, Paco and Isabel in the Restaurant. Being a Spanish speaker made this even better.
Overall the Hotel is excellent and would go back, just wished it was closer to the sea, I do not think 400 metres is accurate, took 15-20 minutes to walk to it.

Room Tip: Pool Facing
  • Stayed: June 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank darrenfairhurst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2018

I couldn't recommend this hotel more.
We booked through Jet2 who made the experience really memorable from the start. Easy booking travel transfers etc
Check in us great and the "right's type AI wrist bands are easy to use and stops you worrying about losing your door keys
Staff are lovely especially Isabel and Juan who work tirelessly. The hotel is modern very clean and beautifully furnished
People who have complained about the food are strange. There is,choice for even the most fussy person. From breakfast through time dinner and even snacks. Great quality and always fresh. It was great seeing people not being greedy or leaving loads uneaten
Entertainment is pretty good always something to do in the day or just laze around. Night's were good and large screen tv if that's your thing.
We wanted quiet and adults and that's what we got as we spent lots of time in the chill out bar by the lake in the early evening.
Beach is 10 minute walk soft sand.
This was a 10/10 holiday for us.

Stayed: June 2018
1  Thank EssexDavidos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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