We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
KirstenPTA
Pretoria, South Africa

Dirty, Untidy and very bad service.

Review of Welkom Inn
2.0 of 5 bubblesReviewed 25 Apr 2016
This is one hotel I would like to avoid at all cost. I stayed here for only 3 days and it was extremely unpleasant. The room I had had a stench to it that just made to want to leave the place. The place were not neat and the bedding and towels were dirty. Me and my colleague both experienced the same things and we decided to take it up with management. The manager were very surprised with our concerns, but he took it on him to try and rectify the situation. Unfortunately the situation did not change and we decided to purchase our own towels as a result of the dirty towels of the hotel which also had a sour type of smell.

The food itself at breakfast looked old and we decided to rather use a restaurant for breakfast. Apart from the untidiness and dirtiness, trying to get any form of assistance in the evenings proved to be beyond any hope. There we no manager on duty after 18h00 and the staff that were there were not in anyway helpful at all. I was by no means surprised that the hotel had so few guests as I noticed that for the 3 days we sere there, I saw only about 3 other guests.

The location of the hotel is another concern. It is located in what seems as a more dangerous part of town. I know that many of my other colleagues that used this hotel in the past had themselves complaints about the place and our section decided not to use this place anymore.
Date of stay: September 2015
Trip type: Travelled on business
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nearby Hotels
  • Agoda.com
1.6 km from Welkom Inn
Free Wifi
Beautiful bedroom and great size bed
    1.9 km from Welkom Inn
    Free Wifi
    Free parking
      2.5 km from Welkom Inn
      Free Wifi
      Free parking
      Go to your Happy Price
      • Booking.com
      • eDreams
      • Agoda.com
      2.6 km from Welkom Inn
      Free Wifi
      Free parking
      • Agoda.com
      2.0 km from Welkom Inn
      Go to your Happy Price
      • Booking.com
      • eDreams
      • Agoda.com
      3.0 km from Welkom Inn
      Free Wifi
      Free parking
      Room 3 with 2 3/4 beds, bath and shower
      Get rewarded with One Key
      • Hotels.com
      • eDreams
      • Vio.com
      1.4 km from Welkom Inn
      Free Wifi
      Free parking
      Go to your Happy Price
      • Booking.com
      • eDreams
      • Agoda.com
      1.4 km from Welkom Inn
      Free Wifi
      Free parking
      Uitsig Boutique Hotel
      • Agoda.com
      • Vio.com
      • ZenHotels.com
      2.6 km from Welkom Inn
      • Priceline
      • eDreams
      • Agoda.com
      8.8 km from Welkom Inn
      Free Wifi
      Free parking
      View more hotels in Welkom
      Reviews (22)
      Filter reviews
      22 results
      Traveller rating
      0
      1
      1
      5
      15
      Traveller type
      Time of year
      LanguageAll languages
      Traveller rating
      0
      1
      1
      5
      15
      See what travellers are saying:
      Selected filters
      Filter
      Updating list...
      19 - 22 of 22 reviews
      Reviewed 27 May 2015 via mobile

      I think the worst place in SA at the moment. Rooms smell like sewerage. Staff attitude and service is appalling. Carpets have never been cleaned. Avoid at all costs. The back of a cattle truck is better than staying there.

      Date of stay: May 2015
      Trip type: Travelled on business
      1  Thank gonniem197
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 27 February 2015 via mobile

      Stayed here for 5 nights and was subjected to horrible stay. Curtains torn, carpet very smelly and water leaks through the sliding door when it rains. Very unfriendly staff and food is so bad. Never stay there or you will regret.

      Date of stay: February 2015
      Trip type: Travelled on business
      1  Thank ESSAU M
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 13 November 2014

      Claiming to be four star this hotel would not qualify for 2 stars. The rooms are spacious but dark and dingy. No room service. No wifi, The food in the restaurant is buffet only, very poor. Salads are recycled food from previous day. Desserts are ice cream that has melted into runny liquid. Staff and service is non pathetic. They show no interest and make it seem like they doing you a favour. Avoid

      Room tip: Rather find a Guest House in the area
      Date of stay: November 2014
      • Trip type: Travelled on business
        • Rooms
        • Cleanliness
        • Service
      2  Thank johntY7527RK
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.