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K D
EL

will stay there again

4.0 of 5 bubblesReviewed 13 Mar 2017
Went up for business in Mar 2016, nice comfortable place to stay,stayed in rooms near the pool so a quick dip on the hot days
TV, fridge and aircon, flat screen tv
Wifi not the best, not good signal in all the rooms

Would go back
6.5/10
Date of stay: April 2016
Room Tip: Pool rooms
Trip type: Travelled on business
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manto2014, Owner at Mantovani Guesthouse 2, responded to this review
Responded 17 Mar 2017
Thank you for your honest report KD and reporting the WIFI that is not to your liking.
We appologise for any inconvenience. In future please cal reception and report anything that is not to your liking.
We have had our IT company in and they retested the Wifi but got full strenght signal all over.
I was wondernig if you are willing to say in which room you were that we can spesificaly try and test the wifi in that area?
It would help a great deal to sort out the Wifi.
I see you stayed in 2016 in Mantovani and was just wondering why the review only showed now in March 2017? Still we appreciate your time taken to alert us.
From 2016 to now March 2017 we have installed boosters and maybe it was before your booking n 2016 that the signal was not so good.
Livng in a are with lots of trees is one of our biggest chalenges with the Wifi.
Kind regards,
Sonja
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 15 February 2017

We stayed in nr 6, which is wheel chair friendly. The room has lots of space, a large bath and shower, airconditioner and TV with all the channels. We stayed in a lot of Guesthouses in this one really impressed us.

Room tip: All the rooms have private entrances and own parking space.
Date of stay: February 2017
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank Elsabe01
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manto2014, Owner at Mantovani Guesthouse 2, responded to this reviewResponded 16 February 2017

Dear Elsabe,
Thank you for your review and taking the time to rate Mantovani.
We strive to please our guests and value their reviews.Our team at Mantovani try to deliver our best services and value for money accommodation. We look forward to see you again. Thank you for choosing Mantovani as your accommodation establishment.
Mantovani Greetings
The Mantovani Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2017 via mobile

We stayed at this guest house a family. 2 Adults and 3 kids. The check in was a bit bumpy due to a misunderstanding regarding the room selection.
Overall the room was perfect for our family. Clean and good quality bedding and well equiped.
Breakfast was average.
Safe and secure parking.
Overall sufficient for a small town.
We will however not visit this guest house again, due to the attitude of management.
We felt that we were treated as children and not as proffessional adults. This was with our interactions and all the signage and notifications within the room and premises.

Date of stay: August 2016
Trip type: Travelled with family
Thank Karlasik
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manto2014, Owner at Mantovani Guesthouse 2, responded to this reviewResponded 15 February 2017

Dear Karla,
We thank you for your honest review and appreciate taking the time to help us and enable us to correct something that was not to your liking.
We sincerely appologise for any inconvenience and misunderstandings.
We would however like to know what was wrong with the breakfast that it was rated average and would appreciate your suggestion to better it. Any suggestions is welcome.
We would also like to know what went wrong when you booked in in order to understand the rating.
Signage in the rooms is there for the information of our clients in order to make the stay comfortable and not to annoy them. I have noted your comment in this respect and would love to hear what, was annoying you about the signage in order to correct that too.
Thank you for being honest. We firmly believe our guests is our best advisors and appreciate each review good or average.
I look forward to hear from you soon.
Kind regards
Sonja Schutte
Owner

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Reviewed 15 January 2017 via mobile

Sonja and her husband were lovely people. From allowing me to get here before checking in time, to getting me the perfect bottle of wine and a brief but informative lesson on trees. Their lovely, leafy, clean and stylish place is a joy and to be repeated,recommended and bragged about.

Date of stay: January 2017
Trip type: Travelled with family
Thank MpaiT1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manto2014, Owner at Mantovani Guesthouse 2, responded to this reviewResponded 16 February 2017

Dear Ms Mpai,
What a kind and lovely review you wrote. We value your kind words and will definately pass it on to our Mantovani Team too.
It is Guests like yourselves that makes us proud and inspires our Team to greater hights. We would love to host you at Mantovani again and be sure to book the Honeymoonsuite at Mantovani 2 next time.
Mantovani Greetings
The Mantovani Team

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Reviewed 16 December 2016

Great place and superb breakfast. May be a good idea to provide guests with wifi password upon arrival. I was unable to utilise the wifi. I enjoyed the idea of the honesty bar. Everybody was friendly and helpful.

Date of stay: December 2016
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank paulhE1671UK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manto2014, Owner at Mantovani Guesthouse 2, responded to this reviewResponded 16 December 2016

Thank you for the tip to supply our guests with the wifi on arrival. We will make sure that this is not overlooked. We value input from our guests and it is by comments that help us build our business that we are able to be better our services every time. Hope to see you soon in 2017.

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Reviewed 15 December 2016

One of the best B & Bs I have stayed at. Great hosts, clean, gardens well-kept and generally a great place. Close to town and generally easily accessible to restaurants, schools and other amenities. Highly recommended as a place to stay if driving through or attending an event in Welkom.

Date of stay: December 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank grantt285
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manto2014, Owner at Mantovani Guesthouse 2, responded to this reviewResponded 16 December 2016

What a pleasure to host you as our Guests. Our staff are the stars of this establishment.
We are proud of them and thank you for the complements. It will sure light up there day to hear this in the staff meeting. It motivates them tremendously, and we thank you for the time taken to rate Mantovani.

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