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fs22018

Prossionalism

5.0 of 5 bubblesReviewed 15 Aug 2018
Use a more profesional manner to mke your rules clear to the customers.For instance, i was told that no woman allowed on the premises, instead of saying no visitors allowed.That to me is very rude and insulting.
Date of stay: August 2018
Trip type: Travelled on business
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Polla G, General Manager at Jolani Guesthouse, responded to this review
Responded 16 Aug 2018
Thank you so much for this review. To the Jolani team, it is not a business but a passion, and because we love to see happy and satisfied people, we aim for nothing less. Please come again soon to your home away from home.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (23)
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9 - 14 of 23 reviews
Reviewed 6 August 2018

We only stayed one night and were most suitably impressed, the room was huge and extremely comfortable. It was a little chilly when we arrived at around 17h45, this made the complimentary sherry most welcome. Polla is an absolute star and very accommodating, Would definitely recommend Jolani Guesthouse as an upmarket establishment with excellent value for money.

Date of stay: July 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank abyrne635317
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Polla G, General Manager at Jolani Guesthouse, responded to this reviewResponded 7 August 2018

Thank you so much for this review. To the Jolani team, it is not a business but a passion, and because we love to see happy and satisfied people, we aim for nothing less. Please come again soon to your home away from home.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2018

Jolani Guesthouse is so a lovely place to stay. We were received with warmth an smiles!! The rooms are exceptional!! It is perfect for a weekend or a month stay!! Jolani is a must visit for any travel

Date of stay: May 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank surita8
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Polla G, Manager at Jolani Guesthouse, responded to this reviewResponded 13 May 2018

Thank you so much for this review. To the Jolani team, it is not a business but a passion, and because we love to see happy and satisfied people, we aim for nothing less. Please come again soon to your home away from home.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2018

Very friendly - great hospitality - felt at home - Polani is a great host - beautiful garden - great breakfast
would highly recommend this accomdation to anyone looking for a great place to stay over at.

Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank kklass884894
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Polla G, Manager at Jolani Guesthouse, responded to this reviewResponded 4 May 2018

Thank you so much for this review. To the Jolani team, it is not a business but a passion, and because we love to see happy and satisfied people, we aim for nothing less. Please come again soon to your home away from home.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2017 via mobile

We recently spent a weekend here and have nothing but compliments for Polla and the manner in which her establishment is run.

From an initial complimentary phone call to the final goodbyes, we were treated with friendship and as special guests by an effervescent host.

Date of stay: December 2017
Trip type: Travelled as a couple
Thank Andy D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Polla G, Manager at Jolani Guesthouse, responded to this reviewResponded 12 December 2017

Thank you so much for this review. To the Jolani team, it is not a business but a passion, and because we love to see happy and satisfied people, we aim for nothing less. Please come again soon to your home away from home.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2017

Very friendly accommodation, clean and the food is excellent. Private and spacious rooms. Owner willing to provide excellent dinner at short notice. Beautiful sitting room and facilities. Missed ice and water in room.

Date of stay: October 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank L8647GPnicol
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Polla G, Manager at Jolani Guesthouse, responded to this reviewResponded 28 October 2017

Thank you so much for this review. To the Jolani team, it is not a business but a passion, and because we love to see happy and satisfied people, we aim for nothing less. Please come again soon to your home away from home.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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