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skuisi386078

Excellent Service

5.0 of 5 bubblesReviewed 06 Aug 2023
Service was fantastic, rooms were pristine, and the establishment was more than willing to accommodate our early check-in requirements. Breakfast buffet was also excellent and fairly priced. Will definitely stay here again.
Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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    Reviews (50)
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    8 - 13 of 50 reviews
    Reviewed 9 July 2023 via mobile

    Beautiful and very relaxing, slept comfortably
    Only booked for 1 night. Only thing I would add is for management to make sure the dust is cleaned off on the bed pedestrials. Great service n great welcoming. I would definitely come back as we enjoyed our stay.

    Date of stay: July 2023
    Trip type: Travelled as a couple
    Thank Vacation18826037423
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 9 April 2023

    Very friendly and helpful staff, rooms small but clean and adequate for our needs. Ideally situated for our needs. Only problem encountered was the bathroom floor is very slippery and I slipped on it but luckily no injury.
    Too few DSTV channels available

    Date of stay: April 2023
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Review collected in partnership with this hotel
    Thank mmcdon444128
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 22 March 2023

    It is a great venue, the accommodation was brilliant with neat cleanly rooms and the people were, friendly. I would recommend the stay to all business travelers as it is a home away from home - just nicer

    Date of stay: March 2023
    • Trip type: Travelled on business
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Review collected in partnership with this hotel
    Thank J9411KLdebbiem
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 29 January 2023

    Orleans room.

    Negative:
    Cheap quality bed mattress that has collapsed and needs replacing urgently. Tatty curtains so difficult to maintain privacy. The escutcheon of the front door lock came off in my hands. SABC TV channels only. Shower gel etc in the bathroom empty.

    Good:
    WiFi and friendly staff. Clean. Nice fridge in the room. Back up power during loadshedding.

    Date of stay: January 2023
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Review collected in partnership with this hotel
    Thank LordOfTheManor666
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 22 January 2023

    When we arrived, there was loadshedding, and there was no generator backup for the air conditioner. It was boiling hot and we were getting ready to go to a wedding.
    When we arrived back at night my daughter's bed was full of insects and the night staff member was not very helpful in the way he spoke. He firstly wanted to just spray Doom in the room and let daughter sleep in a bed with dead bugs and doom. He did not have clean bedding available.
    He eventually conceded to change her room but very reluctantly.
    The town has water issues and we were advised to not drink the water when we arrived. The hotel only supplied 1`x 500ml bottled water per guest and when we asked for more, they said that was the standard allocation. There was no facility to buy additional water or drinks from.
    The only good thing was that they have decent King size beds so at least we slept well.
    Rooms were small and not spacious as per the illusion created on the website.

    Date of stay: January 2023
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Review collected in partnership with this hotel
    Thank judydossantos
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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