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“Horrible service, very average food”

Restaurant Hotel Schwarzer Adler & Dependance Sonnenheim
Ranked #3 of 8 Restaurants in Tannheim
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed 3 weeks ago via mobile

Visited on 27 Jun 2018. I had the Wiener Schnitzel, my friend the Vegetable Pan.

We were greeted with much disinterest by two of the staff. The waiter was wearing jeans and a t-Shirt, in stark contrast to the rest of the staff. The looks on his face showed he didn’t want to serve.

The veal Schnitzel was tough and filled with bands of fat and hard pieces (tendons?). The quality was below average. My salad was swimming in watery dressing, clearly the water wasn’t drained. Some of the leaves of the Feldsalat were OLD! The oil that was used for the fries was definitely not fresh.

My friend asked for salad without pepperoni, the uninterested waiter said, no problem, but of course in arrived with about 20% pepperoni.

„For dessert” we had to ask 3 different waiters about 5 times for the bill. This while 2 of them were watching the Brazil / Serbia match behind the bar.

I hardly ever write “poor” reviews. But Schwarze Adler NEVER AGAIN!

Thank cowsheep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 48 reviews

Reviewed 2 June 2016

With children or without; for family gatherings or reunions; for business or for pleasure - a place to fall in love with.
We have been there only for lunch and I am longing to return for staying also in the hotel.
Definitely a place with a character. And the service is superb: professionals who know how to be pleasantly present and discretely absent.

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Thank Hobbit2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2016

This restaurant has a lovely traditional decor and an excellent menu. We chose different dishes from the seasonal menu featuring white asparagus and were not disappointed. The accompanying hollandaise sauce was delicious and the portions were very generous. Our waiter, Joe, was knowledgeable and friendly and helped make our evening most enjoyable. The Kaiserschmarrn was light and fluffy and delicious and confirmed our view that this kitchen has an excellent Chef and crew. This was the best restaurant that we ate at during our stay in Tannheim.

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Thank Safarimangiare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2016

This hotel restaurant has a wonderful charming atmosphere. We showed up at 6pm on a Wednesday and were lucky to get one of the few tables that was not reserved. Waiter forgot to give us menus so the three of us ordered off on the one I snagged. Lots of local specialties to choose from. Food was fantastic. They do have high chairs. Service was not great, but our waiter seemed to be having an off night. Would eat here again.

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Thank GlobalNurse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2015

Excellent a la carte restaurant at very reasonable prices for boith and drink. Good service, a little formal but still very good,

Thank SOGofBrighton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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