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Jax
Johannesburg, South Africa

Superb luxury resort

5.0 of 5 bubblesReviewed 12 Feb 2019via mobile
Private butler on call 24hrs,large private villas, genuinely attentive staff, one of the most tranquil and secret spa decks for morning exercise sessions, spectacular gardens and superb cuisine make Maia one of the finest and most luxurious getaways in the Seychelles. A complete spoil worth every penny.
Date of stay: May 2018
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LionelF424, General Manager at Anantara Maia Seychelles Villas, responded to this review
Responded 25 Feb 2019
Dear JaxTracks,

Thank you on behalf of the whole team in MAIA for your positive review on TripAdvisor.
I am glad that you have enjoyed every aspect of our services and hope that we will get the pleasure to welcome you again in the near future.

Kind regards,

Lionel Ferrari
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (734)
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Reviewed 26 January 2019

We picked the MAIA for our honeymoon mainly down to the all inclusive package and the private villa set up.

We weren't disappointed, it is truly beautiful and the staff are exceptional. Nothing was ever too much effort. For example I wanted white chocolate pain au chocolat, not a standard item. They made them for me the next day. Thats just one example of many, where the staff went above and beyond to look after you.

It's a beautiful setting, and the villas are put together very well with high quality furniture. The views are incredible, beds huge and comfy, good sound system, infinity pool...the lot. It has everything you need....and a butler!

It's not a cheap hotel, but it's good value.

The food was the best we had in the Seychelles. In general the food in the Seychelles is poor as it is all imported so it suffers during the travel but the MAIA found the best ingredients around the the kitchen team are highly skilled. Highlights are the sushi, red snapper, gnocchi and any of the curries. The only issue we had was having crispy food up in the villas, obviously being centrally cooked then transported to our villa via hot cupboard the crispness is lost. In the end we had the crispy stuff when we ate at the restaurant and when in the villas avoided anything that would deteriorate coming up. (We were in one of the furthest villas from the kitchen...)

The inclusive wine selection is of good quality for new world wines, there is less good choice for old world reds but wasn't such an issue in 30 degrees, as we mainly stuck to cocktails (excellent) and white wine. The French Chenin Blanc is extremely good.

We stayed for 10 nights, which we thought may be a little too long in what is a very small hotel resort, but it was fine and we found stuff to do each day.

Our room was close to the helipad, which by the end we found a bit of nuisance, I would ask for a room further away next time.

If we return to the Seychelles, this would be the only place we would stay.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank T9512PUtimb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LionelF424, General Manager at Anantara Maia Seychelles Villas, responded to this reviewResponded 25 February 2019

Dear T9512Putimb,

Thank you for writing such a detailed review on TripAdvisor, we really appreciate your feedback.
I will share your great comments with our chefs, as they work tirelessly to ensure our guests receive only the best quality. We will take the “crispiness” comment into consideration and see if we can find an alternative solution in order to maintain consistency from Restaurant to Room Service for all dishes.
In our inclusive beverages, our Sommelier has selected over 20 references of the best wine from all around the world that suites the climate of the Seychelles. We also offer in total a selection of 30 references of spirits. (Scuba Diving is also included)
I am glad you enjoyed our Villas and all their different aspects, we take particular attention in ensuring that all details in the Villa enhances the comfort for our guests.

What a pleasure to see how easy it was to have the white chocolate pain au chocolat prepared just for you. This is where our team are amazing, and always do their best to find an easy solution to make our guests happy.

I thank you again for choosing MAIA for your special holiday and we look forward to welcoming you again.

Kind regards,
Lionel Ferrari
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2018

Great super 5+ star experience.

Not too many guests, excellent service and attitude displayed by all the staff, and almost private beach and the ideal location.
The food was simply unbelievable with wide menu and the "whatever, whenever, wherever" concept made for relaxed and superb experience.
Very good SPA treatments.

Ideal for a couples holiday and celebrating a special occasion.

Special thanks to our housemaster Alit. She was quick, fine and hospitality was the best.

Room tip: For breathtaking view book upper position villas
Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Ugis_SS18
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LionelF424, General Manager at Anantara Maia Seychelles Villas, responded to this reviewResponded 26 November 2018

Dear Ugis_SS18

I’d like to thank you on behalf of the team for your review on TripAdvisor.
We feel privileged that we had the opportunity to welcome you, and I am thrilled that Alit and the team were able to deliver a genuine and romantic experience.
Our chefs will be delighted to hear you appreciated their efforts behind every dish served, and the freedom to eat at your own time without any boundaries.

We surely hope that we will have the pleasure to welcome you again.

Kind regards,

Lionel Ferrari
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2018

Our experience at Maia was first class from start to end. Our Ocean Panoramic villa was really well appointed with a very comfortable bed, great bathroom and an infinity pool (much more than just a plunge pool). It had great views of the beach and surrounds. Our butler, Chandan, looked after us very well, organising dining on the beach, in the wine cellar and a great barbeque at the helipad. All staff were very welcoming and friendly, and both Mathieu, the Resident Manager, and Lionel the General Manager were excellent. Thanks also to Anna the sommelier who convinced us to try a really great Californian wine.
Food was excellent, and with a very wide choice. The inclusive wine list provided us with a good selection to choose from.
The resort is located on a lovely beach, and the staff provided us with loungers on the beach every day. Thank you Juna and Mike.
We will hopefully be returning soon.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank keithamara
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LionelF424, General Manager at Anantara Maia Seychelles Villas, responded to this reviewResponded 21 November 2018

Dear Keithamara,

Thank you for your extensive review on TripAdvisor. The team and I are extremely happy that you enjoyed your experience at MAIA.
Our concept of dining – “whatever, wherever and whenever” was created to provide guests with a wide selection of options and experiences of a lifetime…everyday.
Thank you for the compliments to our chefs and Sommelier / Mixologist, they put so much energy and passion to personalize everything for guests, and deserve to be recognized for their efforts.

We hope to see you again in the near future.

Kind regards
Lionel Ferrari
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2018 via mobile

Unbeatable and stunning views, personalized butler service that Saya was taking care of our stayed was beyond expectation, felt very welcome with the serviced from all departments from the day we arrived untill we've checked out. The GM was personaly welcomed us. The spa situated in open area and most amazing massage ever had, the quality of the foods and cocktails at the beach bar was very tasty with genuine service from restaurant staff, also the resort manager approached us personaly to makesure we are having good time. Recomended the most private villa is 206

Date of stay: November 2018
Trip type: Travelled as a couple
1  Thank darmau2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LionelF424, General Manager at Anantara Maia Seychelles Villas, responded to this reviewResponded 21 November 2018

Dear Darma U,

Thank you for taking the time to write your review about your experience at MAIA on TripAdvisor.
It was an absolute pleasure to welcome you, and we are thrilled that you enjoyed your overall experience including the massages, quality of our kitchen and the cocktails, together with the private unobtrusive Butler experience.
We hope that we will have the opportunity to welcome you again at MAIA in the near future.

Kind regards

Lionel Ferrari
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2018

From the start of our contact with Maia, the service was exceptional. We not only wanted a holiday, but we were looking to get married and have a honeymoon. Vanessa the wedding organiser at Maia made this a stress-free experience and arranged everything to perfection. Not only this but I am also pregnant, being almost 6 months pregnant at the time of our arrival. They went above and beyond in this regard, thinking of everything without being asked such as food requirements and organising non-alcoholic champagne for me - a lovely touch! I’ll also add we only booked with 2 months to go so they did this all so quickly too!

We organised transport from the airport to the resort and this is highly recommended as we got fast track through passport control and received a professional and excellent journey service. We arrived at the resort to be greeted by Vanessa and the hotel manager at the entrance without even having to give our names, they knew exactly when to expect us after a long flight from the uk, escorting us to our villa to meet our personal butler.

The villa (206) was incredible and always immaculate with wonderful beach views, seclusion and wonderful outdoor infinity pools, sunken bath, dining area and day bed outside. Waking up we had a magnificent view of the sea and coast line from bed. Our butler Ari was outstanding, he was so helpful and friendly and nothing was too much for him from arranging our meals (incredible food!) in the villa, setting us up a spot on the beach with beds and cold drinks, and running us amazing baths in the evening. He decorated the villa while we were getting married with flowers and candles and provided us a wonderful dinner on our own balcony, just us! He balanced being on hand to help us with giving us space and privacy, we cannot give enough thanks to Ari, he’s amazing!

The staff made us feel like VIPs - they ALL knew who we were, our names, that we are expecting a baby and that we were there to get married - it felt so personal! Our wedding was incredible - a beautiful arch and flowers were set up on the beach (which was very quiet and we felt like the only people there) and the chef made the most stunning cake for us. We had a wonderful photographer who captured it all perfectly. This was all organised seamlessly by Vanessa - massive thanks to her! Lionel the manager also attended and sent us photos he’d taken which was another lovely and personal touch! He was also brilliant and very friendly and caring throughout our stay, even seeing us off personally at 6am along with our butler Ari when it was our departure day.


To sum up - we’ve travelled far and wide but this place topped the lot, a truly magical experience neither of us will forget, I cried when we left! Thank you Maia! Alexandra and James x

Date of stay: September 2018
Trip type: Travelled as a couple
3  Thank Alexandra C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LionelF424, General Manager at Anantara Maia Seychelles Villas, responded to this reviewResponded 3 October 2018

Dear Alexandra C,

On behalf of the whole team, I would like to thank you and James for choosing MAIA to celebrate such an important celebration in your life.
It was an absolute privilege for us to host you and we are very happy that you will keep very fond memories of your wedding in the Seychelles.
I will share your comments with our team and specially Ari and Vanessa, they all make us very proud by the level of passion and commitment they showcase, delivering intuitive service to our guests.
Thank you for taking the time to share your experience of MAIA we hope that we will have the pleasure to welcome you again for the 1 year anniversary with baby.

Kind regards.
Lionel Ferrari
General Manager

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