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Amar H

Very bad hotel

2.0 of 5 bubblesReviewed 31 Jul 2024
The food is bad, you dont have choose what you will eat, you dont have night buffet to eat what you want you only can eat some breead and cheese i been to many hotels and this hotel very bad and everything is far hotel beach , , room service amazing bravoo, Team Entertraiment -The Best ever - Alperen
Daryana,Darina,Kristina amazing people and amazing talking with guest
Date of stay: July 2024
Trip type: Travelled with family
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ZEKIYE UNAL, Guest Services / Front Office at Seven Seas Hotel Blue, responded to this review
Responded 03 Aug 2024
Dear Guest Amar,
Thank you very much for taking the time to provide a review based on your experience. While we appreciate your positive feedback about our animation and staff, we are concerned to learn thatour kitchen did not meet your expectations. The comfort and satisfaction of our guests is always our priority, so based on your comments, we will take corrective steps to make improvements. We hope you will give us the opportunity to welcome you back in the future and create a more positive impression.
Best regards

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (3 400)
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Traveller rating
2 703
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All reviews the cave bar turkey activity pool main restaurant every night great holiday kids club entertainment team ice cream aqua park different theme beach snack bar different activities hotel area water slides rooms are basic a la carte
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Reviewed 31 July 2024

The garden and the pool side it’s not bad, but the hotel and the room’s maximum 3 stars.! The restaurant selection is very pool and not so tasty! When we arrive they give is a “A REALLY NICE SUIT” but it’s like from 1980….! There was mold everywhere in the bathroom! The rooms and bedding had a musty smell! They were helpful, but it was the third room in which we no longer found mold in the bathroom….! So, this hotel is so far from the 5 star level…..! The beach is not child friendly, you take two steps and the water is up to your neck, and it was really dirty, they don't pick up the trash often.. of course, this is not only their fault, but also that of the guests staying here………….

Date of stay: July 2024
Trip type: Travelled with family
Thank Tamás B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ZEKIYE UNAL, Guest Services / Front Office at Seven Seas Hotel Blue, responded to this reviewResponded 2 August 2024


Dear tam_sb528 ,

Thank you for the information you share about our facility.
First of all, we want to express our sorrow for your dissatisfaction.
As Seven Seas Hotel Blue, our goal is to improve the quality of services offered on a daily basis. For this reason, our guests' complaints, criticism and suggestions contribute positively to our work. All kinds of complaints, criticism and suggestions are evaluated and necessary studies are carried out. In this context, we want you to know that your comments will be evaluated by the competent departments.
We will try to resolve your dissatisfaction with your next stay.
We'd be honored to see you again.

Best Regards
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2024

I visited your hotel for the first time with my 2 children. We absolutely loved it! It had everything we needed we loved the pools and slides and access to the beach was easy. The animation team were fantastic they are a fab bunch we like the evening shows and music. They got my daughter and myself up at times to dance. Everything was perfect after our holiday was cancelled by Tui last minute and should have been in Egypt. The hotels surroundings were stunning and the full place was spotless clean. Mr Kadir took great care of us and we will be back next year! Highly recommend the place for all ages and all family’s. Thank you xx

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Gemma B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ZEKIYE UNAL, Guest Services / Front Office at Seven Seas Hotel Blue, responded to this reviewResponded 29 July 2024

Dear gemmabE1187RI,

Thank you for being our guest and for taking your time to share your holiday impressions afterwards. We are glad to read that you had great holiday and liked the hotel. Our special gratitude for your compliments dedicated to our team and for the recommendation.

We will be happy to seeing you among our guests again.

Kind regards,
Zekiye Ünal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2024

I loved everything about this hotel. The staff were very friendly and helpful, the entertainment team were very good and kept my 12 year old happy, and the restaurants had a good selection of healthy food and treats.
I loved the views from the a la carte restaurants and the service.
The rooms are what you’d expect from a 5 star hotel and the room service is good, refilling the mini bar everyday free of charge.
I’ve been told the hotel is being bought after this season, hopefully the new owners don’t change too much as the service and value for money was very good and I would defiantly come back next year.

Room tip: You have to have towels on a sun bed by 8 am if you want one by the pool
Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Matthew J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ZEKIYE UNAL, Guest Services / Front Office at Seven Seas Hotel Blue, responded to this reviewResponded 29 July 2024

Dear Guest,

Thank you for being our guest and for taking your time to share your holiday impressions afterwards. We are glad to read that you had great holiday and liked the hotel. Our special gratitude for your compliments dedicated to our team and for the recommendation.

We will be happy to seeing you among our guests again.

Kind regards,
Zekiye Ünal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2024 via mobile

Amazing place to stay and spend holiday. Staff was so cooperative and always welcomed with smile from kitchen , reception, room service and everyone else. No one said "No" for anything and helped with each and every questions. Food and drinks were so amazing. So many facilities available for kids and elder which I think we would not be able to explore in 2 days. I would love to visit but it was so hot this time so would think sometime when it's little colder 😊.. Amazing service again and recommendable....

Date of stay: July 2024
Trip type: Travelled with family
Thank Amit P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ZEKIYE UNAL, Guest Services / Front Office at Seven Seas Hotel Blue, responded to this reviewResponded 28 July 2024

Dear Amit P,

Thank you for being our guest and for taking your time to share your holiday impressions afterwards. We are glad to read that you had great holiday and liked the hotel. Our special gratitude for your compliments dedicated to our team and for the recommendation.

We will be happy to seeing you among our guests again.

Kind regards,
Zekiye Ünal
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2024

Unforgettable experience at this hotel, great staff from arrival to departure, had a great time. Even if there was a small problem, it was immediately resolved in a correct manner.

I came here with my two sons. the grounds, restaurants, but above all the children's entertainment was the most important thing for me and my kids. In this hotel you have a kids club where your children can stay and play, where they do fun activities every day until the evening, you even have a mini disco or shows. My children even found it difficult to leave there after our days were over, because they had an incredible time. That just means to me that it was all a success.

I would like to sincerely thank the girls of the Kids Club for their fun and for making my children happy. Especially also to them Supervisor of this KidsClub. All of them are really friendly and they can give the children a smile for a hold day.

And also to the rest of all kindly personal of this hotel, thanks to the guest relations to for them help with resolving little things quickly. I can say Seven Seas it would be one day again in the future

And one important thing. The rooms are clean and nice 👌🏼

Room tip: Don’t think about Go and enjoy!
Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Rh A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ZEKIYE UNAL, Guest Services / Front Office at Seven Seas Hotel Blue, responded to this reviewResponded 27 July 2024

Dear Guest 999rha,

Thank you for being our guest and for taking your time to share your holiday impressions afterwards. We are glad to read that you had great holiday and liked the hotel. Our special gratitude for your compliments dedicated to our Kidsclub andn Guest relations team. Thank you also for your kind compliments regarding our Housekeeping.

It would be a pleasure for us to welcome you again at Seven Seas Hotel Blue.

Kind regards,
Zekiye Ünal
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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