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“Best choice for a relaxed and private holiday”
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Very good
21 reviews
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Overview
Finca -
3 Bedrooms, 2 Bathrooms, Sleeps 6
La Guancha, Tenerife, Canary Islands

Reviews from our community

Very good - based on 21 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
English first
French first
German first
Spanish first
Any
English first
Petr S
Jevany
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Will not come again”
Reviewed 1 January 2014 for a stay in December 2013

The communication with the owner was perfect. Hand over of keys very good. Finca is difficult to find, you need to enter exact gps position (hours minutes seconds) to find it - garmin gps did not have the address. You need to be good driver - the road is very steep 14 % climb and only gear 1 works.
We came in December and it is probably main reason for poor rating. The house was not in use for at least 2 months. Rooms were not clean, a lot of humidity in the rooms which resulted in mold everywhere - bads, furniture, walls, cookwere
Nights were cold and lining was only for hot months so we needed to buy our own quilts. Gas Heating was provided on request but it did not work properly
I think finca can be ok if you come in summer and when it was in use. The owner should have someone who will make the house ready for guests. I am sure they tried their best but, they do not live in Tenerife and do not have any way to make arrangements when it was needed.
We managed to stay there one week ( because nothing else was available during Christmas). We moved than to another place which is fantastic and started real holiday now. Week before was a little bit survival course.

Travelling group: Teenagers
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
23 Jan 2014
Thanks for the feedback but we can't agree:

1.We provided exact coordinates to our property and we also send a map and asked to print it before you get on the plane
2. We are not responsible for the weather. If you stay in December temperature will be about 10 -15° so it might be helpful to bring appropriate clothing with you. Also we provided an extra heating (which is working!) and the guest consumed 2 bottles of gas (in 1 week…)
3.The rooms where clean our local management cleaned it before they arrived. We can assure that there is no mold in any room, the apartments are newly build last year so how should there be mold?!
4.Guests called our local management in the nights because their rental car broke down, we managed to organize a new one (FOR FREE). We are wondering why this was not mentioned in your review?
5.Left behind a lot of rubbish and our property management had to clean double the hours then it does normally
6.We help where we can even when it’s Christmas we phoned with the guests on Tenerife to help

We appreciate any feedback to improve our service but what is not fair is to lie because you expected something else.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ToolTime...
Frankfurt, Germany
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Best choice for a relaxed and private holiday”
Reviewed 5 October 2013 for a stay in September 2013
4
people found this review helpful

We had a really beautiful holiday on the finca. The pictures provided by the owner show exactly how it looks like on the finca. It's location is perfect if you want to have a gorgeous view on the Teide, the Atlanic a private pool beside of the hustle and bustle of the south. As the other reviewers described there is a local who is fluent in english who handed over the keys and gave us some instructions but also some directions for shopping and the beach. The inventory was newly and as the owner told us before we were one of the first guests in the house. A washing machine was available but we didn't use it. We had the tower apartment which has a roof terrace. The pool was clean and as the rest of the finca in perfect condition. From the pool you have also a great view and sun all day long. As the owner wrote a car is essential, but everything from Loro Parque, Siam Park, shopping centers and various beaches are minutes away. Before our departure we handed over the keys and got our security deposit back, so we don't have to wait for it.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The view and the private atmosphere
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannes...
Lancaster, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“A really beautiful place to stay!”
Reviewed 29 August 2013 for a stay in August 2013
2
people found this review helpful

The service and communication previous to our stay was really good, we had a lot of questions and the owners were really helpful and replied immediately to our questions. At our arrival the handover of the keys happened without any problems, it was also very good that a local English speaking contact was available all the time. The finca has as described an gorgeous view on the ocean and the location is really quiet. The house as itself looks completely new and as really beautiful. The apartments and its equipment are brand new, everything was working perfectly. We used the washing machine twice also an iron and ironing board was available. The kitchen has an induction cooker. Everything necessary accessories such as towels and sponges for the kitchen but also some sugar, oil and basics were already there so that we only had to buy our groceries. Wifi was also available in most parts of the property, which was really useful. The facilities such as the pool and the garden were in perfect condition. The next beach is only a 5 minutes drive by car away and is really clean but not crowded as in the south of tenerife. It was not the first time we spend a holiday on tenerife but this was the best location we have ever been to!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The location of the finca and the good service
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PEM1956
Leverkusen, Germany
1 review
Reviewed 1 November 2017 for a stay in July 2017
Google Translation

Your age range 50-64
Would you recommend this hotel to a friend?   Nein.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lilia B
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 January 2017 for a stay in January 2017
Google Translation
1
person found this review helpful

Visit was for: Privat
Travelling group: Familie
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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