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rennie22018
Center Valley, Pennsylvania

Treated us like family!

5.0 of 5 bubblesReviewed 29 Sept 2023
We arrived the weekend of a historic rain storm. Our whale watching tour (through an outside company was canceled) but our guide took us to Hermanus to watch from the shore. Vitalis found whales despite the rough surf!

The staff was amazing .., they handled all the storm related issues so well…extended power outages ( the generator saved the day), road closures and guests like us who couldn’t leave! Hats off to Johanna and her staff — they went above and beyond to make our stay fantastic.

The food was great and the service excellent. The main lodge was cozy and we enjoyed meeting the other guests!
Date of stay: September 2023
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jo-Anne Boshoff, Other at Mosaic Lagoon Lodge, responded to this review
Responded 31 Oct 2023
Dear Mike and Jody

Thank you so much for taking the time to leave us such a lovely review!

We really enjoyed hosting you at Mosaic Lagoon Lodge and thank you for your understanding and patience through they whole storm.

You sure were lucky to see whales out with the rough conditions.

We hope to welcome you back in the near future.

The Mosaic Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    Reviews (557)
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    Show reviews that mention
    All reviews quad biking our honeymoon nature walk fun activities see whales boat trip knowledgeable guide attention to detail unforgettable experience little touches cape town delicious food perfect place bird watching loved every minute perfect stay stunning location
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    11 - 16 of 557 reviews
    Reviewed 24 September 2023

    This was a fantastic experience! Jo-Anne and the staff at Mosaic treated us like family, the service was beyond great, the food was gourmet, and the scenery was wonderful! I would highly recommend staying here if you live in South Africa and need a getaway or want to make it part of your South African itinerary.

    Room tip: The best time to go is late spring or fall.
    Date of stay: September 2023
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    Thank weavel98
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Jo-Anne Boshoff, Other at Mosaic Lagoon Lodge, responded to this reviewResponded 31 October 2023

    Dear Michael and Lisa

    Thank you for your wonderful review. We are all so happy that you visited us and enjoyed your stay. We can only hope to welcome you back some day soon!

    The Mosaic Team

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 22 September 2023

    very friendly and very atmospheric. the road was a lot of mud, but they worked hard on that. Showering outside as an extra option with that view was great. Food was delicious. Even in rainy and winter months it is great

    Date of stay: August 2023
    Trip type: Travelled with family
    Review collected in partnership with this hotel
    Thank KlaasvL3
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Jo-Anne Boshoff, Other at Mosaic Lagoon Lodge, responded to this reviewResponded 31 October 2023

    Thank you for your review. We really did have a wet winter and very thankful to the roadworkers for all their hard work in maintaining the road despite all the rain.

    Happy to hear that you enjoyed your time with us and showering outside although very brave in winter really is an experience.

    The Mosaic Team

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 20 September 2023

    This was the perfect spot to kick back and be surrounded by nature. We were able to go on a nature hike and saw a Cape Cobra snake (very exciting) and learn about the weaver bird. A beautiful setting and wonderful staff.

    Date of stay: September 2023
    Trip type: Travelled as a couple
    Review collected in partnership with this hotel
    Thank Charla F
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Jo-Anne Boshoff, Other at Mosaic Lagoon Lodge, responded to this reviewResponded 31 October 2023

    Dear Christopher

    We are happy to hear that you got to experience the magic of nature at Mosaic Lagoon Lodge, we really are blessed with an amazing setting.

    Hope you will come back to visit in the near future

    The Team at Mosaic

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 14 September 2023

    We had a wonderful time. The staff at Mosaic were attentive and accommodating. Ours rooms more than comfortable, meals were amazing as were the activities offered. We had so much fun the day we opted to take off on the quad bikes. I only wish we had more time to chill in this spectacular lodge.

    Date of stay: August 2023
    Trip type: Travelled with family
    Thank brendadP1861MF
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Jo-Anne Boshoff, Other at Mosaic Lagoon Lodge, responded to this reviewResponded 17 September 2023

    Dear BrendadP1861MF

    Thank you for your review. Always happy to hear that the staff took such good care of our guests.
    The quad bikes are definitely a must while staying with us, such a fun way to get around and see the amazing property.
    We hope that you will come visit again

    The Team at Mosaic Lagoon Lodge

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 13 September 2023 via mobile

    A lovely lodge hidden away under the canopy of the bush trees that you find along the lagoon.

    Very friendly staff and service minded always looking after you needs and wishes.

    We stayed with an all inclusive offer as well for activities which was fantastic. Fun drive to the coast line for whale watching with sundowner. Quad biking in the outback from the lodge and delightful food.

    To recommend is also their SPA that has good massage and treatments.

    Hope to be back soon again.

    Date of stay: August 2023
    Trip type: Travelled as a couple
    Thank ccolfach
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Jo-Anne Boshoff, Other at Mosaic Lagoon Lodge, responded to this reviewResponded 17 September 2023

    Dear Christopher and Ester

    Thank you for taking the time to review us. It was a pleasure to host your group and happy to hear that you enjoyed the activities on offer as well as your spa experience.

    We do hope to welcome you back

    The Team at Mosaic Lagoon Lodge

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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