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Janine C
Geraldton, Australia

Good couples resort

4.0 of 5 bubblesReviewed 13 Aug 2023
The location is a little remote from Stanford. It is ideal for romantic couples who are happy to stay at the resort which is luxurious in a beautiful setting overlookig a lagoon and mountain. Your rooms are set in a rustic charm and a good size. Everything is included in the cost. Staff are very helpful. The lodge provides activities at 10 in the morning and 4 in the afternoon for about 45 minutes. These are a walk, quad bikes riding, kayaks or a trip to the beach whale watching. Spa facilities on site and books and board games available. Otherwise not much happens. Perhaps a TV in a common area would be good. A tea towel in room would be helpful and we felt the lighting in room wasn't adequate.
Date of stay: August 2023
Room Tip: Portion sizes at evening meal were small.
Trip type: Travelled with friends
4.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Jo-Anne Boshoff, Other at Mosaic Lagoon Lodge, responded to this review
Responded 12 Sept 2023
Dear Janine

It was such a pleasure to meet and host you at Mosaic Lagoon Lodge. Thank you for your review, we do offer a variety of activities at the lodge as you have mentioned as well as mountain bikes, boat cruise and wine tasting. We do not have TV's in the rooms but there is a TV in the main Lapa area which guests can at any time request to watch a certain sport game or news. Thank you for your suggestion on the tea towel and lighting in the rooms. We hope that you will visit us again.

The Team and Mosaic Lagoon Lodge
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    Reviews (552)
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    Show reviews that mention
    All reviews quad biking our honeymoon nature walk fun activities see whales boat trip knowledgeable guide attention to detail unforgettable experience little touches cape town delicious food perfect place bird watching loved every minute perfect stay stunning location
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    14 - 19 of 552 reviews
    Reviewed 8 June 2023

    All i wanna tell about this place is that it was fantastic. Everything clean, staff so nice, the place so calm and beautiful, the food was gorgeous and we made all the possible activities! We had a great time and we enjoy. If we could we would repeat! Thanks you so much from the spanish guys!!

    Date of stay: May 2023
    Trip type: Travelled as a couple
    Review collected in partnership with this hotel
    Thank blancamaestreh
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Jo-Anne Boshoff, Other at Mosaic Lagoon Lodge, responded to this reviewResponded 12 September 2023

    Dear Blanca

    Thank you for your lovely review! Happy to hear that you had such a wonderful time while staying with us.
    We do hope that you will visit South Africa again and return to stay with us.

    The Mosaic Team

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 12 May 2023 via mobile

    The most wonderful stay at Mosaic. I couldn’t recommend this place enough. We did 2 nights and the service from the staff was fantastic. The food and drink were brilliant and the activities were always fun! (Big shout out to Lloyd who made every activity extra special). Thanks so much to all the staff!

    Date of stay: April 2023
    Trip type: Travelled as a couple
    Thank jenniep384
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Jo-Anne Boshoff, Other at Mosaic Lagoon Lodge, responded to this reviewResponded 22 May 2023

    Dear Jennie

    Thank you for your wonderful review, we love hearing that our guests enjoyed their stay and really pleased to hear that Lloyd could make it that much more special for you. We hope that you will come visit us again in the near future.

    The Team at Mosaic Lagoon Lodge

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 8 May 2023

    Mosaic was our splurge in Cape Town and it didn’t disappoint. Vitalis, the lodge’s guide knew his bird’s and plants and was funny and friendly. The food was fabulous! The staff was overall wonderful and took great care of us. Beautiful setting!

    Date of stay: May 2023
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    Thank Dusty T
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Jo-Anne Boshoff, Other at Mosaic Lagoon Lodge, responded to this reviewResponded 22 May 2023

    Dear Dusty

    We are really thrilled to hear your feedback and that you chose us as part of your Cape Town Trip. We really are blessed with the amazing bird life around and happy to hear Vitalis took such good care of you. We hope that when you in the area again you will come and visit us.

    The Team at Mosaic Lagoon Lodge

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 1 May 2023

    Absolutely loved my stay! The setting and views on the Klein River lagoon and mountains was stunning - one of the prettiest spots in the Western Cape. Every member of the staff was friendly and attentive, making it feel like my home away from home. And the food was divine! The chef catered to the preferences of my 7 yr old daughter; we're still talking about the food. We loved all of the activities with our knowledgeable guide, Vitalis!

    Date of stay: March 2023
    Trip type: Travelled with family
    Review collected in partnership with this hotel
    Thank kimgreen81
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Jo-Anne Boshoff, Other at Mosaic Lagoon Lodge, responded to this reviewResponded 8 May 2023

    Dear Kim & Honara

    Thank you for your lovely review! We loved having the two of you here and happy to hear the team looked after you so well. We really are blessed with beautiful views. We hope that you will be back to visit again.

    The Mosaic Lagoon lodge Team

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 22 April 2023

    Beautiful surroundings, peaceful and luxurious rooms make for an excepional experience. Staff was friendly and helpful, dinner was tasty and well prepared. Rooms were lovely with all the little extras making it really special

    Date of stay: April 2023
    Trip type: Travelled as a couple
    Review collected in partnership with this hotel
    Thank Aurelia d
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Jo-Anne Boshoff, Other at Mosaic Lagoon Lodge, responded to this reviewResponded 24 April 2023

    Dear Aurelia

    Thank you for taking the time to leave such a lovely review always happy to hear that our guests enjoyed their time with us. We hope that you will visit us again

    The Team and Mosaic Lagoon Lodge

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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