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42 - 47 of 521 reviews
Reviewed 2 October 2018

Neptune Village is the perfect place for a holiday. I went with my mum and my two children and we were given connecting rooms which was so practical. The staff were all friendly and professional and genuinely looked like they enjoyed their job. We did not have to leave the hotel as we had the beach, the swimming pool, the sun beds and activities for the kids all in one place. But there were many excursions on offer for people who did want to go out. The pizza place was amazing and the food in the other restaurants was delicious. Rooms were clean and spacious. The hotel is big enough not to feel overwhelmed even when it gets busy. I could spend all my weekends and holidays there!.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Ingrid T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neptune S, Director of Sales at Neptune Village Beach Resort & Spa, responded to this reviewResponded 15 October 2018

Dear valuable Guest,
Sunny greetings from Neptune Hotels.
Thank you for your open feedback.
As a part of the leisure hotel industry, we are dependent on our customers' opinions.
Many thanks for letting us know your experiences.
We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges.
Yours faithfully,
The Neptune Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2018

The Neptune Village Beach Resort and Spa is among one of the most beautiful and relaxing places ive ever been in my live. The Staff are among the most kind and helpful, they will always help no matter the time. The food in unbelievable, cant even describe how amazing the food is. The rooms were in the best quality i have seen in a Resort. All in all this resort is of the highest quality and is well worth the price.

Date of stay: August 2018
Thank Thomas D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neptune S, Director of Sales at Neptune Village Beach Resort & Spa, responded to this reviewResponded 15 October 2018

Dear valuable Guest,
Sunny greetings from Neptune Hotels.
Thank you for your open feedback.
As a part of the leisure hotel industry, we are dependent on our customers' opinions.
Many thanks for letting us know your experiences.
We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges.
Yours faithfully,
The Neptune Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2018

I and my wife spent 12 wonderful days at this hotel. Accommodation, food was very good, same as all staff. We are probably going back here again.
We had only one negative experience with beach vendor, which sold Safari tour. He is called Henry Best from Face2Face agency. He offers Safari tours cheaper as your travel representative, but cheaper means worse transport, worse accommodation and meals (any buffet meals) at the Safari lodge. He promises service same like other travel agencies. But, it’s not true. Be careful.

Date of stay: July 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank GeorgeB2651
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neptune S, Director of Sales at Neptune Village Beach Resort & Spa, responded to this reviewResponded 12 September 2018

Dear valuable Guest,
Sunny greetings from Neptune Hotels.
Thank you for your open feedback.
As a part of the leisure hotel industry, we are dependent on our customers' opinions.
Many thanks for letting us know your experiences.
We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges.
Yours faithfully,
The Neptune Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2018

Took my senior students for their farewell trip, 4 nights early July. The students said that the food was delicious with lots of variety. They wished to stay on! Fantastic staff led by the manager Mr. Kifoto. Their amenities are excellent. Personally it was my second visit and I have stayed at the Village as well as Palm Beach have enjoyed both stays. Keep up the good work.

Date of stay: July 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Nicholas G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neptune S, Director of Sales at Neptune Village Beach Resort & Spa, responded to this reviewResponded 12 September 2018

Dear valuable Guest,
Sunny greetings from Neptune Hotels.
Thank you for your open feedback.
As a part of the leisure hotel industry, we are dependent on our customers' opinions.
Many thanks for letting us know your experiences.
We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges.
Yours faithfully,
The Neptune Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2018 via mobile

My kids and I stayed here for 4days. It’s an all inclusive hotel with 3 different zones. We stayed in the Neptune paradise which is the new zone in the village. The staff were very helpful and the kids had lots of activities to do in the Kids club as I enjoyed my cocktail by the pool side. Food was great for an all inclusive hotel and the in between snacks throughout the day were sufficient.

Its defiantly worth another visit from us

Date of stay: April 2018
Trip type: Travelled with family
Thank Evelyne A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neptune S, Director of Sales at Neptune Village Beach Resort & Spa, responded to this reviewResponded 12 September 2018

Dear valuable Guest,
Sunny greetings from Neptune Hotels.
Thank you for your open feedback.
As a part of the leisure hotel industry, we are dependent on our customers' opinions.
Many thanks for letting us know your experiences.
We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges.
Yours faithfully,
The Neptune Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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