We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (405)
Filter reviews
405 results
Traveller rating
166
160
46
27
6
Traveller type
Time of year
LanguageAll languages
More languages
166
160
46
27
6
Show reviews that mention
All reviews stress free zone superior bungalow complimentary breakfast is beachside restaurant tropical garden stayed for one night spring rolls breakfast was excellent walking distance the main road relaxing stay nice pool beach area local restaurants beautiful beach maenam beach bugalows
Filter
Updating list...
3 - 8 of 405 reviews
Reviewed 27 April 2018 via mobile

We stayed almost two weeks in Ko Samui and had a very good time at the pinnacle Resort. The environment with the palms, flowers and the beach is really awesome and gives you the no stress & relax feeling. The Service at the restaurant was very good. The employees are very nice and friendly. At the evening there are also special events like the Beef Night or the Thai Buffet. They have a fantastic cook who really makes your meals brilliant! Wish more people would try it because a lot of the guest booked only breakfast and ate afterwards mostly at the nearly restaurants.
Combined with our trips on the island and at the Mu Ko Ang Thong Nationalpark, it was a great and special vacation that i can recommend to others. Would to the same everytime again ;)

Stayed: April 2018, travelled with family
1  Thank AlexM10245
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pinnacle H, General Manager at Pinnacle Resort Samui, responded to this reviewResponded 6 June 2018

Dear Alex.

Thank you for sharing your experience at Pinnacle Samui Resort, with other travelers on TripAdvisor following your recent stay.

With a mission to provide superior guest service, we take great pride in serving your needs and are delighted to hear that we have not only met, but were able to exceed your expectations. We are pleased that you enjoyed your stay.

All of us are looking forward to welcoming you back for your next extraordinary stay at Pinnacle Samui Resort.

Best Regards,

Joakim D
General Manager
Pinnacle Hotel & Resorts
psmgm@pinnaclehotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2018

Just returned from Thailand. Booked to stay two nights at the Pinnacle Resort at the begining and the end of out journey to Koh Panagn. First night was in a room, very clean, pool clean, beach really lovely. Need to get up early to get a sunbed though when busy!
On return to the hotel at end of holiday, we were upgraded to a Bungalow, this was also lovely and clean, very comfortable and lots of space. Very peaceful. Staff were lovely, helpful and friendly. I would highly reccomend this as a place to stay, breakfast was great and included in the price of the room. Menu thorughout the day was great and the food delicious. If I return to Koh Samui I would go back the the Pinnacle Hotel.

  • Stayed: April 2018, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank ConsultantCheltenham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pinnacle H, General Manager at Pinnacle Resort Samui, responded to this reviewResponded 6 June 2018

Dear Cheltenham

Thank you for sharing your experience at Pinnacle Samui Resort, with other travelers on TripAdvisor following your recent stay.

With a mission to provide superior guest service, we take great pride in serving your needs and are delighted to hear that we have not only met, but were able to exceed your expectations. We are pleased that you enjoyed your stay.

All of us are looking forward to welcoming you back for your next extraordinary stay at Pinnacle Samui Resort.

Best Regards,

Joakim D
General Manager
Pinnacle Hotel & Resorts
psmgm@pinnaclehotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2018

Despite bumpy start at the beginning, the whole team around Joakim and Marcel tried very hard to make it a very nice family holiday. For this a big thank you to ALL, very good customer service! From Naomi, the cleaning staff or the gardener to the service team in the restaurant was extremely friendly and always made us feel welcome.

Quiet resort with direct beach access. A little off the main road of Maenam, but everything you need is within walking distance. Drive from the airport depending on time and traffic situation approx. 30 minutes.

Recommend to take a deluxe Bungalow which is embedded in a very beautiful garden.

Breakfast was corresponding to a 3 star Hotel.

We had lunch and dinner in the restaurant more often, the price/performance ratio was absolutely good and offers were always made for lunch (e.g. 2 for 1).

Great atmosphere with a view of the beach and the sea and compared to the restaurants outside a unique selling point!

Room Tip: Deluxe Bungalow recommended
  • Stayed: March 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank VioToBe22222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pinnacle H, General Manager at Pinnacle Resort Samui, responded to this reviewResponded 6 June 2018

Dear Viotobe.

Thank you for sharing your experience at Pinnacle Samui Resort, with other travelers on TripAdvisor following your recent stay.

With a mission to provide superior guest service, we take great pride in serving your needs and are delighted to hear that we have not only met, but were able to exceed your expectations. We are pleased that you enjoyed your stay.

All of us are looking forward to welcoming you back for your next stay at Pinnacle Samui Resort.

Best Regards,

Joakim D
General Manager
Pinnacle Hotel & Resorts
psmgm@pinnaclehotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2018

I have come to love this place. It’s a long story but it has the right karma if you are ready to recieve. Thank you Naomi and thank you Mike.
It’s a stress free zone were you can relax and feel comfortable in the quiert and very nice environments. The bungalows are clean and the beds are the best in all Thailand. The restaurant serves a good breakfast and offers good but a little expensive drinks and food. All the staff is doing a very serious job to let you feel comfortable. The beach is quiert but close to the pier for the ferry boats to Koh Phangan and the speed boats for daytrips. You have all what you need in a h distance but you are still at the quiert end of the road. Many German turists. Not a place for the young ones but a place for personal wellness and for a good nights sleep. See you again.

Stayed: February 2018, travelled as a couple
Thank TorbenK103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pinnacle H, General Manager at Pinnacle Resort Samui, responded to this reviewResponded 27 March 2018

Hi Torben
Thank you very much for writing us such a nice review I am going to make sure to share our nice comments with the team.
We are happy that you had a nice stay with us and hope we wills see you soon again.

If you thinking about coming back or have any quiestions regarding Thailand in general please contact me directly at psmgm@pinnaclehotels.com and I will do my best to answer you quickly.

With warm regards from the Coconut Island.
General Manager
Joakim Draumann
Pinnacle Hotel & Resorts Thailand.



Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2018

We stayed for one night before the ferry to Koh Tao. It was just okay. SUPER helpful evening receptionist who helped us manage our boat to another island. (Thank you!) Lovely pool and beach area. Room was clean and large. Noisy A/C and good array of amenities including beach towels. no conditioner, no magnifying mirror.

Unimpressive but decent value. We appreciated the takeaway breakfast for the ferry adventure!

  • Stayed: January 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Beachwriter1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pinnacle H, General Manager at Pinnacle Resort Samui, responded to this reviewResponded 8 March 2018

Dear Beachwriter1,

Sawadee Khap from Thailand.


Thank you for your review and input we are thankfull that you choose our Resort for your stay in Koh samui. We always appriciate feedback from our valued guests to continue improve our Resort.

Should you consider returning one day to the coconut island or have any questions in general, please feel free to contact me directly at psmgm@pinnaclehotels.com , and I will do my best to accommodate any wishes you might have.

Sunny regards,

Joakim Draumann
General Manager
Pinnacle Samui Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews