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All reviews santiburi resort garden villa beach restaurant thai restaurant leading hotels of the world sports centre duplex suite kids club free afternoon tea rim talay beach staff huge pool juice bar koh samui beach boys plunge pool palm trees
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Reviewed 10 September 2018 via mobile

I spent 10 nights with my family in this hotel on the Koh Samui island. Great staff who were always looking for what we needed. Extremely professional, competent and customer oriented. They always took care of my two children (3 and 5 years old) and surprised them all the time with small attentions (e.g. balloons in the room). Very nice and comfortable villas. Very good food (special thanks to the Chef Adrian). 2 restaurants (1 Thai restaurant, 1 western restaurant on the beach). Free afternoon tea. Free bottles of water in the room and at the pool. The GM and the PR manager were very present to make sure that we were satisfied and that our wishes were fulfilled. Great swimming pool for children. The one for adults is extremely nice and big. The beach is cleaned. Activities in the hotel are numerous: tennis (new court), soccer, fitness center, water sports (Hobie Cat, kayak, windsurf,...). New kids club in 2 weeks. Great spa. I can strongly recommend this hotel and its service.

Stayed: September 2018, travelled with family
Thank timar1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantiburiGR, Guest Relations Manager at Santiburi Koh Samui, responded to this reviewResponded 11 September 2018

Dear timar1977,

that was our great pleasure to have you the guests in our Resort. We are happy to read you have fully enjoyed hotel's facilities and you and your family had such wonderful stay with us. The Santiburi experience is incomplete without our team who strives to deliver the best of services and are extremely grateful when these are recognized.
I can assure you that this will continue to motivate all of us to strive forward creating exceptional experiences for all our guests.

Thank you very much for your attractive description and for recommending Santiburi Resort to others.

We would love to have you visit us in the future.

With best regards,
Tanya
Quality Assurance & Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2018

After traveling through Thailand we enjoyed a few days off. The resort is wonderful, peaceful and lush in plants. The new section with the villas and their own pools is fabulous. The beach is clean and the sand was for us perfect. Not too sandy, but not too "stony". The restaurants are lovely but pricey.

  • Stayed: August 2018, travelled with family
    • Location
    • Rooms
    • Service
Thank dreamcatcher984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantiburiGR, Guest Relations Manager at Santiburi Koh Samui, responded to this reviewResponded 6 September 2018

Dear dreamcatcher984,

let us express our sincere gratitude for taking the time to write this attractive review about your stay in Santiburi Resort.
We’re happy to read that you spent a perfect time here with us and enjoyed our beautiful and peaceful hotel and its facilities,

We look forward to welcoming you back in the near future.

Kind regards,
Tanya
Quality Assurance & Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2018

We got an early check in and late check out according to our flight, the hotel has humanized service, excellent! Never see this at other hotels up to now.The staff is very friendly, whether it is room attendant, pool service or beach service.Before leaving, give us a small farewell party for the whole family, especially warm and touching! The room is very close to the sea, 2 minutes walk, the beach is very quiet.The hotel is perfect for families and businesses. We don't want to leave, we will look for opportunities to go again. Thank you all the staff of the hotel!

Room Tip: Quiet, comfortable and especially suitable for families.
  • Stayed: August 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank yangji772018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantiburiGR, Guest Relations Manager at Santiburi Koh Samui, responded to this reviewResponded 30 August 2018

Dear yangji772018,

Thank you for choosing to stay a Santiburi Resort and taking out the time to review us on TripAdvisor.
We are pleased that you had a great stay with us. It is wonderful to hear that you appreciated friendliness of our team and and how you were looked after.

It would be our pleasure to welcome you back one day!

Kind regards,
Tanya
Quality Assurance & Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2018 via mobile

Family with 2 girls (9, 15). We were at the hotel for 8 days and didn't want to leave. We got the garden villa that was big enough, but only one bathroom (big one). The beach was wonderful, good service, we injoyed it very much. Location could be better.

Stayed: August 2018, travelled with family
Thank טל ד
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantiburiGR, Guest Relations Manager at Santiburi Koh Samui, responded to this reviewResponded 26 August 2018

Dear טל ד,

We sincerely thank you for sharing your experience with us and for choosing Santiburi Resort Beach & Spa for your holidays.
The recognition that you showed by writing these beautiful lines is the best reward that we can hope for!
We thank you again and show our deepest appreciation.

We do look forward to welcoming you for another wonderful holiday the next time you are visiting Koh Samui

Kind regards,
Tanya
Quality Assurance & Guest Relations Manager

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Reviewed 20 August 2018

Worth every $, don't think twice, love yourself and make a reservation :)
It's a luxury hotel without fake smiles, The real thing!

PS
Sometimes you don't need 200 Characters to express yourself, wake-up TripAdvisor

  • Stayed: August 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank MrNiceGuy1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantiburiGR, Guest Relations Manager at Santiburi Koh Samui, responded to this reviewResponded 24 August 2018

Dear MrNiceGuy1000,

t is an absolute delight to read that we were able to meet your expectations throughout your recent stay with us!

Our team has worked hard to aim for perfection and we are humbled to hear of your kind recognition.

We sincerely hope to have an opportunity to welcome you back soon.

Kind regards,
Tanya
Quality Assurance & Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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