We stayed for a week and had a truly 5 stars experience! The staff is unbelievable, reception is super helpful, restaurant staff good and bar staff really know how to make you feel welcomed. Jeta and Silviu stand out as the best but the rest were truly brilliant too!
The hotel looks new and very well maintained. Rooms are big and kept super clean, well done housekeeping staff!!
The only room for improvement is on the booking system for the restaurants but I am guessing there is a bit of a problem with guests booking and not showing up...
One single bad experience was with the Marathon rent a car lady in the hotel, Rinata. She is rude and very unhelpful. Her attitude is in contrast with everyone else in the hotel, not sure why she is allowed to be there. The other staff seem to be aware as they pointed me to ring the sister hotel (Rodos Maris) and rent a car using Marathon ladies from there. It worked like a dream, Angeliki and Zlatka had a car ready for us next day!More
- Free parking