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“Country glam and confort”

Queens Casino & Hotel
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Queens Casino & Hotel
Ranked #1 of 1 Hotels in Queenstown
Reviewed 10 August 2017 via mobile

Despite being from a big city like Port Elizabeth, being at this hotel surprisingly brought out the best in me during my business stay with my colleagues.
Indeed, we were in a rural town but as soon as we checked into the hotel, I realised that the set-up was of the same standard as that of big cities if not better.

The hotel itself has very classy, spacious, exquisitely decorated rooms with the most high-quality furniture and finishes. The bar area and restaurant are actually world class.

Then there is the actual casino with a great lot of entertainment just a stroll away from the hotel.

Parking galore, staff quite warm and helpful.

Really, a mini-city set-up in a semi-rural town!

Stayed: April 2017, travelled on business
Thank Yolisa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 20 reviews

Reviewed 7 July 2017 via mobile

The hotel located on the Main Street in the town easy to find on the right side after entering the town. Very clean and well set reception area beautifully decorated interior corridors, nice and spacious rooms, with either a king or queens bed, bath and shower big mirrors, big flat screen TV. Tea and coffee. The receptionist was super efficient and professional handling her matter him a smile and professionally.

The only downturn their wifi is limited and somewhat complicated to load.

It's so comfortable I promise to be back

Stayed: July 2017, travelled with friends
1  Thank Jabu M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2017

Lovely hotel.Typical hotel.Reception,dining area,corridor,rooms on either side of the corridor.Clean.Crisp linen on comfortable beds in a standard hotel room tv with the usual channels.Small white towels in bathroom and cream body wash and shampoo provided.So comfortingly ordinary.
Wifi could not be found.But who needs wifi.
Breakfast a hotel buffet.Reasuringly comforting.
Staff friendly and available to help.


Room Tip: On the garden
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  • Stayed: June 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2017

During my comfortable stay at the Queens Hotel in Komani (Queenstown) on the 22nd and 23rd of May 2017 I was impressed with the excellent service delivery of ALL staff members, especially Lori Anne. Nothing was too much trouble. This wonderful team understands the meaning of excellent service delivery with a smile. Customer service is very important to me; I was never disappointed. They were polite, friendly, warm and unexpectedly accommodating to my every need.

From arrival to departure I was greeted with efficient service and warm smiles.

My spacious room and en suite (also large) were spotless. The linen and towels were crisp and smelled fresh. I had a quiet night’s rest.

Queens Hotel offers great value for money. It is an accommodation establishment run by people who let their guests know that they love people! They pride themselves in delivering a memorable hotel experience with exceptional service.

I recommend Queens Hotel in Komani very highly to anyone who values service excellence.

  • Stayed: May 2017, travelled on business
    • Value
    • Location
    • Service
Thank pieterb673
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2017

This hotel is perfectly located on the main road coming/ going out of Queenstown. There are very few occasions when I've found it fully booked unless there is some big political meeting in the area.

The hotel is really not much to brag about but is the best version of a real hotel in the area. It shares premises with the Casino where the main dinner is served, otherwise breakfast is served directly in the hotel kitchen.

It's always safer to call in for a booking otherwise you might be surprised on any walk-ins.

Service is average by most city standards, it is worth the value of the room though. Unfortunately, there is not much other fun or attractive activities in the area.

Room Tip: Look for a room with proper working heater in winter (ask them to test it in our presence), this is...
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  • Stayed: September 2016, travelled on business
    • Location
    • Rooms
    • Service
Thank Pambili S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Queens Casino & Hotel

Address: 63 Ebden Street | Eastern Cape, Queenstown 5319, South Africa
Region: South Africa > Eastern Cape > Queenstown
Bar / Lounge Casino and Gambling Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Queenstown
Hotel Class:4 star — Queens Casino & Hotel 4*
Number of rooms: 32
Official Description (provided by the hotel):
Queens Casino & Hotel, located on the N6 in the friendly city of Queenstown, offers an escape to a world where glamour, extravagance, fun, and relaxation combine - to make everyone feel like royalty. The magnificence and grandeur of the Victorian Architecture and chic interiors are reminiscent of a bygone era, and make you long for the romance and lavishness those times. Whether you prefer the shuffle of cards, the cheerful chime of slot machines, upscale dining or just relaxation, Queens Casino & Hotel will draw you in and steal your heart - make you feel like you have royalty. From 10:00 in the morning to 4:00 the following morning on weekdays and to 5:00 over weekends, dance with lady luck on our casino floor. Queens Casino boasts 180 slots in a variety of denominations from just 1c, and 6 tables, including Roulette, Black Jack and Poker. Dine with us At our fabulous Junction Restaurant, a sumptuous spread fit for a king awaits you. Tantalize your taste buds with an extensive array of mouth-watering starters, indulgent dishes, and decadent desserts, infused with flavours from around the world. Our restaurant caters for the whole family, with an a la carte menu for lunch and an evening buffet. Junction Restaurant is available for group bookings and private functions. The friendly and laid-back atmosphere at Hadley's Sports Bar invites friends and colleagues to come together. Whether it is to watch the big game on the screen or for after-work sundowners, you'll feel at home at Hadley's Sports Bar. Fully-licensed, Hadley's Sports Bar serves all your favourite drinks and cocktails, and offers a menu featuring snacks and light meals. The bar is open daily from 09:00 'til late. Play like a royal Queens Casino & Hotel offers entertainment for the whole family. Children are welcome to come and play in our Games Room where we have 22 games to choose from. We also offer a fully-supervised Creche where up to 20 children at a time will be looked after by our capable care-givers. Our complex also features a brand new, challenging 18-hole miniature golf course. Located under the trees in the beautiful surrounds of the Walter Everett Gardens at the Queens Casino & Hotel Complex, the Queens Mini Golf Course is open from Wednesday to Sunday between 12:00 and 21:00. Boasting a state-of-the-art course, shaded seating and a kiosk selling food and refreshments, the Queens Mini Golf Course is an ideal venue for friends and families to meet for some good, clean fun in the fresh air. Take a walk in our exquisite gardens For those seeking a glimpse of paradise there is the beautifully-restored Walter Everett Gardens, where you can stroll amongst the ducks, peacocks and swans or simply sit on a bench daydreaming as the serenity of the panoramic garden washes over you. Stay-over with us The lavish four-star Queens Hotel indulges its guests with world-class, friendly service. The hotel has 50, superbly-appointed deluxe rooms with all the modern amenities. After a soothing night's sleep, guests are treated to a scrumptious buffet style breakfast in the hotel's comfortable breakfast room. Seating 150 people and including catering and conference equipment, the Hotel's conference facility equals and exceeds all of its size in the area. Let us entertain you The Queens Hotel regularly hosts special events such as themed dinner evenings, comedy shows, dinner dances, and live music concerts. Well-known entertainers and artists that have performed on the stage in the hotel's extensive conference facility include Parlotones, Michael Naicker, David Newton, Southern Gypsy Queen, Tumi Morake, Loyiso Gola, Riaad Moosa, Joey Rasdien, Barry Hilton, LCNVL, Shadowclub, etc. Share your special day with us The opulent interiors, with the exquisite Walter Everett Gardens as a backdrop, make the Queens Casino & Hotel a fairytale venue for weddings, and an ideal place to host other special events such as birthdays, gala dinners and corporate functions. Almost every vista is a photo opportunity - from the immaculate gardens to the old-style charm of the Victorian foyer. While the wedding party is off taking photos, the crystal-clear pool area is very inviting for guests to enjoy a welcome drink while taking in their beautiful surrounds. Queen's Hotel's highly-experienced food and beverage team will help you put together a mouth-watering menu and perfect event for up to 150 people. A dance floor can also be provided. ... more   less 

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