Location: it's about 1km before Baikunṭh Resort and about 2-3 km from Garkhal. Kasauli is about 7-8 kms from the cottage.
Construction and Build Quality : no doubt the cottage has been beautifullu build and comes with nice 3 sitting areas for the group.
Rooms: the common areas are respectively bigger but the rooms are very small. The linen was dirty, stained, damp and also had bugs in them in some of the rooms. The bed is queen size bed and not good for 2 People also. The beds make quaking sounds when u move. The door handles or locks were also broken and not working in some of the rooms.
Pool: has been mentioned on the site but is not functional at all and seemed not used ever I guess.
Kitchen: it's fully functional and with microwave fridge and otg!!
Service: Mr bharat is the cook and 2 helpers along with him. I think the management has given them stern instructions about timings and non flexibility. Why would a family not like to do things at their own pace when they r on a holiday. Dint ask them to stay back even after 10:30pm. We r not in humans.
Management : mr sahil is not a manager of his words. First he gave the full cottage to us for 25k per night but then the billing happened he said that he will charge 30k otherwise u give the 5th room.
How can we allow anybody to share the property with anyone we don't know.
We were there with small kids 3years old and they were all creating a fuss u can't do this u can't do that and u will be charged if damaged.
Inspite of keeping the place like our own house and ending paying 30k per night they were the most absurd management I have seen or stayed with ever.
I will surely not recommend this place to anyone for sure.
Rather spend 50k per night with lesser amenities then to be treated like this!!
At times when u get more business u feel u r the best !! But without a customer satisfaction u r no where sir!
Took my wife, daughter and 6 of her friends to Windsong near Kasauli last month for 3 days. Its a modern, 5 bedroom home spread over 4 levels and is surrounded by greenery. We had the whole place to ourselves and indulged in leisurely breakfasts, lunches and dinners either in the open plan dining area, the gorgeous wooden deck surrounded by greenery or the gardens on the property. The rooms are modern and comfortable, the food excellent and the staff very very attentive. I was passing the area a couple of days ago - and stayed a night on my own as I enjoyed the tranquility of the place so much. There are lots of wonderful walks through the forests all around the property.
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