The ship was pretty nice - lots of staff to help and most quite friendly. Few speak English so you have to be patient for help. Glad we bought the upgrade as the extra room was helpful. Downside - river was down so we were bused 3 hours down the river to meet boat. Quite a long haul with our carry-on bags down an incredible amount of steps. We had to pay to have our large suitcases brought down to the boat (glad I didn't have to schlep them myself, but don't think we should of paid to have them carried from the bus to the ship). Often the food was cold so that was a bummer. Couldn't book a mahjong room as they were booked for the entire trip (it was something the 4 of us were looking forward to). Best part of the cruise was waking up early and watching the sun rise through the Gorges. Outstanding
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