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Suz van Heerden
Nashville, Tennessee

Could've been better

3.0 of 5 bubblesReviewed 18 Jun 2018
This gem could definitely be diamond worthy. Has loads of potential but just not quite there yet. High seasons are definitely not the best. The pools are very dirty and the kitchen is definitely understaffed.
Date of stay: January 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JohanvJ, Manager at Paraiso do Ouro Resort Budget Accommodation, responded to this review
Responded 03 Oct 2018
Thank you so much for your comments - We clean the Pools Daily every morning - And when it is very busy the Food does take a bit longer - We will work on these 2 things your have Highlighter for us and put in some corrective measures - we hope to see you soon again - Regards Johan
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    Reviews (192)
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    34 - 39 of 192 reviews
    Reviewed 30 May 2018

    We had a wonderful family vacation and the staff at the resort made it extra special. The accommodation was clean and comfortable and the daily breakfast was fresh and tasteful every day. The resort is literary on the beach and in walking distance to the market and restaurants. This is one vacation spot we'll definitely recommend and go on again.

    Room tip: Rooms on the lower ground is best because there's braai stands in front of the rooms
    Date of stay: January 2018
    • Trip type: Travelled with family
      • Value
      • Cleanliness
      • Service
    1  Thank mishellr512
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    JohanvJ, Manager at Paraiso do Ouro Resort Budget Accommodation, responded to this reviewResponded 3 October 2018

    Thank you guys so much for your review and your support - We are very pleased that you enjoyed your stay - your positive comments will motivate our staff even more to do more for people staying with us - We try our best for everyone always - We cant wait to host you guys again with many more of your friends and family!! See Soon !!

    Regards Johan

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 26 May 2018

    Very clean resort, affordable rates, staff friendly and helpful. Meal portion very filling. Lots to see and do around the resort. Beautif beaches. Thank you to all at the resort for making our stay comfortable.

    Date of stay: May 2018
    Trip type: Travelled with family
    Review collected in partnership with this hotel
    1  Thank Lynne S
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    JohanvJ, Manager at Paraiso do Ouro Resort Budget Accommodation, responded to this reviewResponded 3 October 2018

    Thank you guys so much for your review and your support - We are very pleased that you enjoyed your stay - your positive comments will motivate our staff even more to do more for people staying with us - We try our best for everyone always - We cant wait to host you guys again with many more of your friends and family!! See Soon !!

    Regards Johan

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 22 May 2018

    The rooms were comfortable, clean and to our expectation. We were just very disappointed with out first night, we were tired from the long trip and just wanted a good meal, we ordered 2 seafood platters and at an above average price only to receive one platter 20 min after the other, very poor drinks service and we had to ask several times for serving utensils, eventually requesting the attention of the manager!! The following days breakfast was much better and please that the manager made sure that we were happy. This resort is on the beach front and is kept very clean, staff friendly and help full.

    Date of stay: April 2018
    • Trip type: Travelled with family
      • Value
      • Sleep Quality
      • Service
    Thank 232wilmak
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    JohanvJ, Manager at Paraiso do Ouro Resort Budget Accommodation, responded to this reviewResponded 3 October 2018

    Thank you guys so much for your review and your support - We are very pleased that you enjoyed your stay - your positive comments will motivate our staff even more to do more for people staying with us - We try our best for everyone always - We cant wait to host you guys again with many more of your friends and family!! See Soon !!

    Regards Johan

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 2 May 2018

    We had a great time at Paraiso do ouro. We did not expect a 5 Star resort, and were more than happy with what we received. I take my hat off to Johan and his team, running a resort in a Location like this is not easy, but they sure give their best to make it enjoyable for everyone. We loved the fact that it is right on the beach and still walking distance from everything else in Ponta. We will visit again. I've read the other reviews and it sadness me that people book Basic Accommodation in the middle of a remote part of Africa and expect a 5 star resort, I do find that somewhat disrespectful towards the owners. If you feel like wanting 5-star pampering put up the money and book the place offering it at the high cost that they do, and complain then! See you guys soon! PS: Best milkshakes in town!

    Date of stay: April 2018
    1  Thank Pieter d
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    JohanvJ, Manager at Paraiso do Ouro Resort Budget Accommodation, responded to this reviewResponded 3 October 2018

    Thank you guys so much for your review and your support - We are very pleased that you enjoyed your stay - your positive comments will motivate our staff even more to do more for people staying with us - We try our best for everyone always - We cant wait to host you guys again with many more of your friends and family!! See Soon !!

    Regards Johan

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 2 May 2018

    What a gem! Excellent service, artfully decorated. A perfect place to take a break and just enjoy your time. The owner is so friendly and the smells coming out of their kitchen! Yum yum! Would definitely recommend and would definitely stay again.

    Date of stay: May 2018
    Trip type: Travelled as a couple
    1  Thank Madison A
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    JohanvJ, Manager at Paraiso do Ouro Resort Budget Accommodation, responded to this reviewResponded 3 October 2018

    Thank you guys so much for your review and your support - We are very pleased that you enjoyed your stay - your positive comments will motivate our staff even more to do more for people staying with us - We try our best for everyone always - We cant wait to host you guys again with many more of your friends and family!! See Soon !!

    Regards Johan

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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