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“Mixed Feelings”
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Very good
15 reviews
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Overview
Holiday Rental House -
3 Bedrooms, 4 Bathrooms, Sleeps 6
Nusa Lembongan, Bali

Reviews from our community

Very good - based on 15 reviews
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Reviews from our community

Date | Rating
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English first
English first
German first
Any
English first
Tina W
Western Australia
Level 6 Contributor
139 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Mixed Feelings”
Reviewed 7 April 2015 for a stay in April 2015

Our family group of 6 adults and 1 baby stayed at the Island House for 4 nights as part of our Bali trip.

The Island House has that quintessential beach feel to its style and furnishings. However it's time for a far bit of maintenance, which we have brought to the Managements attention and I believe this is scheduled to happen very soon.

Positives - Lovely pool overlooking Devils Tear, large grassed areas surrounding pool and buildings. Ambience is very chilled.

Negatives - one of the bedrooms in the second building didn't have the power working in the room. So no outside lightning and no in room lighting and only one small light working in the outside bathroom. It is an issue that staff and management are aware of, we were told there needs to be major electrical work done to sort out these issues.

All the Curtains and Mosquito Nets over the beds are extremely grubby and need to be laundered ASAP. Towels need replacing we were given small grubby towels. The same goes for beach towels.

Staff/Cleaning - This was an issue with us, the rooms are tidied very quickly each morning no moping of floors. We did ask that the main area of the house be moped as it was very grubby and we hap a semi walking crawling baby. This did happen (once) after we requested it. Staff need more training in these aspects. The staff tend to sit outside the Villa about 10 metres away under a tree and you have to go find them when you need something. The staff were changing the rooms as we left for the next arrivals with no moping done in the bedrooms between quests.

All in all we still had an enjoyable stay, if the Villa has the scheduled maintenance done to address the problems listed and the staff get some staff training as to what is required cleaning wise we would be happy to visit again. A few nice toiletries, big fluffy towels would make it more worth the price asked.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The View
Liked least: cleaning
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blaze G
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Amazing house”
Reviewed 25 March 2015 for a stay in February 2015

This house and location is INCREDIBLE! The house sits on a cliff top overlooking the most incredible crashing waves. It is quite isolated on the cliff top.. There are a number of other big houses and some abandoned villas that share the cliff face. Sandy Bay Beach Club is just a few minutes away which was great as we could scoot down and have a yummy dinner. We had some great meals here and they even prepared us takeaway one night which was great. Not many other restaurants within walking distance so definitely recommend hiring a scooter so other beaches/restaurants are more accessible.

The villa pool is amazing and the rooms are lovely. Huge big kitchen and dining table perfect for accommodating big groups. The bathrooms are all outside which we liked but may not be suited to every persons taste.

One issue we did have is that none of the towels were changed for our entire stay. Given this house is one of the most upmarket villas on the island and we were paying a fair amount between us we expected that at least our bath towels and face washers could be changed daily. We also found at night the house was incredibly dark. It was hard for us to all sit in the living area and we could not read in the dark so ended up retiring to our rooms quite early. We found the staff were nice enough but were not overly friendly and at times we felt like we were putting them out. There is security overnight which is comforting as the house is very isolated from the main beaches and there is no one around.

To really provide a luxury experience Villa Island House probably needs to improve a few things but it is hard to fault given the house itself was incredible and had fantastic views.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The views!
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bali
Reviewed 30 January 2014 for a stay in December 2013

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
A romantic getaway Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ivobuch
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Peaceful place!!!!”
Reviewed 20 January 2014 for a stay in December 2013

A beautiful house with a spectacular view off the cliff to the Ocean. There are several spots to retreat and still with this great view! The house is spacious, airy and is furnished with a tasteful selection of Balinese decor. Everything is clean, very private and quiet - except for the sound of the ocean, but we loved that sound! A perfect relaxing getaway from the city!

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
terbangbe...
Batam, Indonesia
Level 6 Contributor
316 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
“High waves but low in service”
Reviewed 10 October 2013 for a stay in September 2013

The first moment you step in it is WOW!! The villa is great and the location excellent for a few relaxing days. However the housekeeping staff is not as we have come across in many of Bali’s villas. No big smile in the morning with the usual request what you like to drink and what your preference is for breakfast. On the contrary if you ask for eggs you have to provide the staff with money in order to buy them first since they are not part of the standard breakfast. A “first” during our many travels. The rooms are good and clean with nice spacious outdoor showers. The surroundings well maintained with a beautiful clean pool.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The overall property experience & its location
Liked least: Missing the friendly smiles & services
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Adults2
Children0
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