Went to place an order with this restaurant as there food is normally pretty good, I paid by card to which a child had put through. They claim that my card had been declined.
After this I had checked my bank account and money had been taken out.i called my bank to see where the money had gone, it was confirmed with an authorisation case from bank that they had taken my money.
The restaurant had still claimed I had not paid for my order and would not accept authorisation from my bank to show I had. My order was cancelled and I now have to wait a week for the restaurant to claim my payment to be stopped by my bank.
This restaurant has really poor customer service and refused to allow me talk to a manager.
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