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Review of VILLA PAMOLA

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Overview
Villa -
4 Bedrooms, 2 Bathrooms, Sleeps 10
Vinuela, Province of Malaga, Andalucia

Reviews from our community

Poor - based on 1 review
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Reviews from our community

Katheauk
Birmingham, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“we know now why this was one of the cheaper villas”
Reviewed 15 February 2016 for a stay in July 2015
1
person found this review helpful

I will start with the good points. The pool was great fun for all the family and we were able to watch english tv which was great for the children. The kitchen was small but workable and there was an outside eating area. it is also good that it is gated so we could make sure the children could not be in the pool without our knowledge, providing you kept the kitchen door locked too. However on arrival the house was dirty. we had to call the management team to come and clean. There was dust on most surfaces and when the children walked barefoot in the lounge their feet were black on the first day. We didn't use the outside seating area for this very reason also. The worst problem was the ants. Every morning my children would wake with them crawling over them. They were obviously aware of this problem as there was ant killer powder all around the outside of the kitchen and wall that side so we had to be very careful with our just walking son. We would ensure there were no food or drink lying around before we went to bed as we would clear the house of them in the morning and they would be back in droves the next morning. It did not make for a very pleasant stay at all. There was also only air conditioning in some of the bedrooms. At the time we stayed it had 4 bedrooms and one bedroom did not have air conditioning. It was too hot to sleep. Also the dining table only seated 6 so meal times were in shifts. I see now that it has changed to sleeps 6 which i think is much better. I only hope the ant problem has been sorted too

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Liked best: the pool
Liked least: the ants
Travelling group: Young Children
Would you recommend this hotel to a friend?   No.
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  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
14 May 2016
iN RESPONSE TO THIS REVIEW.we are sorry that the guests had a problem with ants.Being a hot climate ants can be a problem especially when food and sweets are left l around..we take every step possible to ensure ants are not a problem.With reference cleaning ,the villa is cleaned after every booking and this includes sweeping and moping of floors.With reference the dining table only seating 6 people at this villa there are 3 dining tables each with 6 chairs so we are confused as to the comments regarding this.With reference air conditioning, 3 of the 4 bedrooms had fitted air conditioning with a portable air conditioning unit available for the 4th bedroom.The summer of 2015 was 1 of the hottest summers on record and in view of this the 4th bedroom will be fitted with fixed air conditioning prior to main season.(i.e.by mid June)We have not change the villa capacity to sleep 6 and wonder if we are getting mixed up with an alternative villa.The outside areas around the pool are jet washed early May and hosed down on a regular basis during the season.Being a very dry climate on windy days dust will blow around .
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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2 guests
Adults2
Children0
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