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“Not Good”
Review of The Saracens Head

The Saracens Head
Ranked #31 of 157 Restaurants in Ormskirk
Cuisines: British
More restaurant details
Restaurant details
Dining options: After-hours, Breakfast, Reservations
Description: Canal-side restaurant with good food and service, in countryside location
Reviewed 28 June 2018

We drove 25 miles to enjoy a drink and a meal looking over the canal. It was a beautiful evening and not that busy....there were plenty of seats available inside and outside. I asked for a menu and was told they were at the end of the bar...no offer to get me one. I waited a while to be served for drinks and was told there was only 1 till working and so it might be a while.
We looked at the menu and then tried to order to be told they weren't taking anymore orders for 25 minutes.....no explanation why. We went back after about 20 minutes and were told they still weren't taking orders, I had to ask how long it would be before they started taking orders and was told they weren't sure. We were very disappointed and voted with our feet. We left and drove to Southport. It's too easy for pubs and restaurants to blame the public for not visiting them when in some cases it's their own fault.

    • Service
    • Food
3  Thank BassettBertie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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23 - 27 of 483 reviews

Reviewed 27 June 2018 via mobile

Called in for a lovely evening bar snack in the beer garden looking over the canal in the beautiful sunset, arrived to chaos at the bar, a couple of drunk customers causing havoc and shouting at staff and customers, waiting 15 minutes to be served at the bar, only one till in use and the staff were taking food orders as well as drinks. Asked for a menu and told to get one from the bar, when we came in to order we were informed that the chef had called time on all bar meals! No warning, just told the bar staff to tell customers he was no longer making any bar food! Incredibly disappointed and we won’t be going back to eat at the saracens head again.

2  Thank Khugs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2018 via mobile

Had a lovely meal here.
Food great
Staff friendly
Place light and airy
Views out of the window pleasing.
Relaxing evening.
What more can you ask for after a busy week.

Thank Sarah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2018 via mobile

Surprise meal for me booked by my wife and children
Service excellent and Food lovely as ever
Had the traffic posh Fish and Chips
Gorgeous
Pudding as a special treat lovely
Recommended

Thank bigbaddoctor66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2018 via mobile

Had 5 of the family out for a meal on the Saturday before Father’s Day. As expect it was busy. Plenty of staff work. Food was lovely and very tasty. Deserts were also very good. Slight mix up with the order and one of our main courses was missing. Without prompting, our waitress organised the missing meal, deducted the price of the main and a desert off the bill. Very apologetic for the mix up. All handled in a polite and professional manner.

All in all, although not a cheap meal, it was very tasty, in pleasant surroundings, and very enjoyable.

Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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