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Reviews (176)
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2 - 7 of 176 reviews
Reviewed 15 July 2018

Stayed one night after travelling for 2 weeks through France before catching the Bilbao ferry. The old convent building itself is magnificent but as a hotel it is disappointing. We had no smiling welcome from the receptionist, who was very abrupt (even accounting for some niceties that can get lost in translation) and after 2 weeks of wonderful French hospitality we were very disappointing with our Spanish 'welcome'. Our room was small and dark, and hot - but a fan had been provided. The bathroom was old and basic, and in need of refurbishment. Breakfast was mediocre with a poor choice, poor coffee and no fresh fruits or fresh fruit joice, although the croissants were very nice and fresh. Our evening meal at the restaurant however was fabulous, with good service and lovely fresh food at a reasonable price. It was a shame we couldn't charge our meal to our room bill though. The hotel has a large car park and is central for the town. The town has some interesting buildings and bridges, but isn't terribly attractive. Overall, with a few smiles, some modernisation whilst retaining character, and some TLC this could be a lovely hotel.

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank helenjH9580OA
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 8 July 2018 via mobile

Well not really , but the hotel is a converted convent which used to house a closed order . You can almost feel the character of the building which shows its age proudly but you do feel a bit more investment in the hardware could really make this very special .
No air-conditioning in the rooms which made us apprehensive but for the one night we were there it posed no problem with the thick walls of the old convent . Rooms were basic but beds were comfortable and clean . We had a room at the front of the building near to the road and were woken up early by traffic so I would request a room at the back .
We had a wonderful meal at the hotel restaurant which looks nothing special but the fish we had was superb - baked sea bass , fresh and sweet , with some olive oil .
Overall a very good price/quality offering .

Date of stay: July 2018
Trip type: Travelled with family
Thank SphBacchus
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 July 2018

This is an old place in a quaint old town. It reeks of history -- and that is good. The front door looks like it's 300 years old. Everything is clean, our room was good if slightly spartan, the bathroom was very good. There is a central courtyard that adds atmosphere, the sort that you can't buy or make up. Our room faced the street and we got some noise from there.

Breakfast was very good. The previous night we would have eaten dinner here but none was being served, so we had to walk into town to find a restaurant. We eventually settled for a pizza at a bar, which was fine.

The clerk was very accommodating but didn't speak English. Parking was very easy. There is an elevator.

Finding the place as we approached the town was not easy. Most of the town is blocked off from cars. The part of the town near the river is charming. I give it a 3.5, rounded up to 4 because of the history.

Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank henry024
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 25 April 2017

A friend and I stopped here for a night a while ago while travelling on bikes, got a room no problem which was great and what a lovely little town it was too the locals where kind and welcoming and the beer was cold . Thanks

Date of stay: June 2016
Trip type: Travelled with friends
Thank johan h
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 29 July 2016

Staff was friendly, beautiful and historic hotel that was full of character. Indoor patio was very nice as were the staircase and hallways. Breakfast was just right and adequately priced. Our room was dusty, and looked like it hadn't been dusted in a long time. Room we had was very dark which could be improved with a little more lighting. Found someones used band aid in a drawer and a pair of underwear hanging in our closet. Our room 107 was right next to the bus stop which meant lots of noise early (0500) in the morning with the buses starting and stopping their engines waiting for passengers. Balmaseda is a charming town and I would definitely consider staying at this hotel again.

Date of stay: July 2016
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Tracy M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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