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Reviewed 27 June 2018

Superb hotel, great amenities and housekeeping was just amazing. The team at this hotel was superb on all accounts and truly did well during the 5 nites i was there! Highly recommended!

We had a room overlooking the main pool and enjoyed the view all day!

Date of stay: June 2018
Trip type: Travelled with family
Thank leong34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NobuHotelIbizaBay, Public Relations Manager at Nobu Hotel Ibiza Bay, responded to this reviewResponded 27 June 2018

Dear Leong34,

Firstly thank you for leaving us such wonderful feedback about Nobu Hotel Ibiza Bay.

We are delighted knowing you had a wonderful stay with us.

We look forward to welcoming you back again soon.

Best wishes,
Andrea

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Reviewed 26 June 2018 via mobile

A party of 6 stayed at Nobu with 4 other guests allowed to join us during the day. What an amazing stay.

Nora welcomed us and offered an upgrade (chargeable) for 2 of our nights (4 in total) so that we had a sea view room for entire stay. Great start!

Straight to pool side bar. Friendly service and well made cocktails.

Service in general was very friendly even if there was a bit of a language barrier on occasion. A smile is universally recognised though... and there are plenty of those waiting to greet you.

We ate in both the Japanese/Peruvian restaurant and also the Mexican. Both excellent. Yes it’s expensive... but that’s the deal when it’s quality.

Pool area fantastic. Beach great.

Cannot wait to return next year.

Date of stay: June 2018
Trip type: Travelled with friends
1  Thank mrdjed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NobuHotelIbizaBay, Public Relations Manager at Nobu Hotel Ibiza Bay, responded to this reviewResponded 27 June 2018

Dear David E,

Thank you for taking the time to leave us your positive feedback of your stay.

It was with great pleasure to have you and your guests stay and experience our hotel and amenties.

We are very happy to know you enjoyed the gastronomy at both Nobu and Peyote and will be sure to pass the message on!

We hope to see you again soon at Nobu Hotel Ibiza Bay.

Best regards,
Andrea

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Reviewed 25 June 2018

We stayed here for five nights just last week (mid June 2018). We were given a room upgrade on arrival from a double room to a junior suite and it didn't disappoint. The interior design within the hotel is beautiful, the rooms are spacious and layout really well thought out. The staff were brilliant - friendly, attentive and efficient without being in your face. The pool area is gorgeous and we didn't struggle to get a sunbed each day. We had a magical trip and I couldn't recommend this hotel enough. It is beautiful and definitely a notch above all of the other hotels we have stayed in on Ibiza. A real treat to stay there and whilst it's expensive we felt it was worth every penny for a special treat holiday. Just gorgeous!

Date of stay: June 2018
1  Thank ddh76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marion K, Officemanager at Nobu Hotel Ibiza Bay, responded to this reviewResponded 26 June 2018

Dear ddh76

thanks for taking your time to share your experience on Tripadvisor. We feel humbled Reading your words and are really happy we could make out of your stay an unforgettable memory.

We would love to see you soon again.

Warm regards

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Reviewed 24 June 2018 via mobile

Best hotel in Ibiza by far! Outstanding service, friendly helpful staff... Gorgeous comfortable and clean rooms. Family friendly with kids club and totally separate kids pool. The hotel policy is no loud music at the pool area giving a zen chill lounge Ibiza vibe. Best gluten-free patisserie shop - Carrot cake a must! I will return OFTEN!

Date of stay: June 2018
Trip type: Travelled with friends
Thank FrequentFlier745025
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marion K, Officemanager at Nobu Hotel Ibiza Bay, responded to this reviewResponded 26 June 2018

Dear client,

this is a really fantastic review. Thank you very much for sharing your experience.

We invite you back to visit when ever you can.

Warm regards from Ibiza

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Reviewed 14 June 2018 via mobile

The hotel is as breathtaking as the photos on the website, and, although the rooms are very narrow, they are comfortable and work well.

However, despite some excellent service from individuals, small annoyances do build up:

People 'reserving' pool beds with towels and bags.

Kids in the adult only pool. Not all the time but for a good part of every day we were there.

Drinks orders forgotton.

Double charges on the final bill - make sure you check before paying.

The pool area is always busy as there are no restrictions on non guests using the facilities.

Nowhere to have a drink after 2am.

All these things are understandable but we usually stay at the Gran and have never been able to fault the service and management in all the times we have stayed there. Also the breakfast is not as good as at the Gran.

It will be a hard decision next time. Quiet with perfect service at the Gran or the perfect setting at Nobu.

Date of stay: June 2018
Trip type: Travelled as a couple
Thank Emma T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marion K, Officemanager at Nobu Hotel Ibiza Bay, responded to this reviewResponded 26 June 2018

Dear Emma T

Thank you for your valuable feedback and the points mentioned for improvement from our side. We will monitor all details to find the best solution for everyone.
For example the mentioned issue with the "reserving" of hammocks is solved, as we just created new packages which allow prebookings of certain sunbeds for internal and external clients. Other proceedures will be implemented to speed up service guarantee quality standards.

Hopefully you will give us the possibility to host you again to convince you of our potential.

Please contact me if you wish further assistance.

Warm regards from Ibiza.



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