Over the years I've stayed here on several occasions and get a sense that there is a gradual decline in quality. During the last couple of visits I noticed that the restaurant wasn't open and one is required to either dine in the bar area or order room service. I had earlier tried calling the hotel before my arrival to seek clarifications however it was impossible to get through. On multiple occasions I had to navigate a series of prerecorded suggestions at the end of which I was still unable to speak to the reception. It was very frustrating.
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