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“Bad manager on Woman's day 2024.... what a let down”
Review of Circus Circus Cafe

Circus Circus Cafe
Ranked #4 of 95 Restaurants in Umhlanga
More restaurant details
Restaurant details
Dining options: Breakfast, Reservations
Description: Circus Circus Cafe - Seasonal + Local + Fresh. The way food should be... Branches in Gateway, Musgrave, Beach Cafe & Galleria.
Reviewed 9 August 2024

The manager was rude and his treatment was obviously racially motivate. I used to love Circus circus but I don't see myself going there again. The oxtail tasted like it had been cooked a week ago, then through in a tomato sauce, it was blend and lacked seasoning. My partner swears the meat was a little off. The waiter was really great and I appreciate him a lot. But that's it, no more

Date of visit: August 2024
    • Value
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    • Food
Thank Tshepiso S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Circus Circus, General Manager at Circus Circus Cafe, responded to this reviewResponded 23 August 2024

Hi tshepison. Sorry to read of your experience. We believe you visited the Chartwell Branch in Chartwell Drive? Your feedback has been passed on to that store. This page is for the Gateway Branch. The new Tripadvisor page is being setup for Chartwell at the moment so if you would like to remove it from the Gateway page, we would appreciate it, but otherwise we have passed on your review to the relevant store. We do hope to see you at Circus Circus again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviews (247)
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3 - 7 of 247 reviews

Reviewed 21 July 2024

The waitresses know we're rude and very unfriendly. There is no options for vegetarians. Food is overpriced compared to restaurants right next to them. Food in restaurants next to them is much tastier and at a cheaper price. Waiters at the nearby restaurants are also much friendlier than them. I highly recommend people to visit the restaurants near them inorder to eat quality food at a cheaper price with better service. You will notice they are much quite than the restaurants right next to them and that itself, says alot... Extremely disgusted with their waitresses. Everytime I looked at them to get their attention, they pretended like they couldn't see me which was extremely immature. There are many people who need jobs and deserve to work in the industry. It would be nice if they closed down so another restaurant could replace them and offer the same service that other nearby restaurants are offering. I do not recommend this place at all.

Date of visit: July 2024
    • Value
    • Atmosphere
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    • Food
Thank Pravitha S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 March 2024

The service was poor, the roof was leaking cause it was raining. The food came after 45min. The beverages came without straws. The table was sticky. My carry was served and the rice was off..

Date of visit: March 2024
    • Value
    • Atmosphere
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    • Food
1  Thank Passenger66251512821
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 February 2024 via mobile

We had the line fish which was very tasty , the 3 bean fritter was a hit. Excellent service from our waiter Lenny . Will be back soon

Date of visit: February 2024
Thank sanjaip2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 January 2024 via mobile

Disappointing.
Waited an age to order coffee, then again to order food. A simple order of toasties which again took ages - we had been in the restaurant an hour at this point.
The food was disappointing and the fries were cold.
We were at the table by the kitchen and could see that they were overwhelmed by the amount of orders coming through.
The manager came across to apologise and said they were understaffed - had they told us this at the start we might have been more understanding .
Will not be returning.

Date of visit: January 2024
Thank S A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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