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All reviews lava rock fourth floor tokyo station rooms are small light dinner marriott gold members office building library bar minute walk ginza line south entrance walking distance two blocks restaurant downstairs free breakfast underground mall corner room
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Reviewed 24 September 2018

For my first trip to Tokyo, I opted for familiarity with American chain and convenience, and I took a chance on the Courtyard Tokyo Station over its sister hotel in Ginza or the Moxy further east.

The hotel is a short walk away from Tokyo Station, a block away from one of the entrances from the Kyobashi subway station on the Ginza line and three blocks over from the Asakusa Line's Takaracho station. So while the hotel is located in a business district that can become somewhat quiet at night, it's convenient for travel to and from the airports or the Shinkansen, Ginza and the Imperial Palace are a short walk away, and other important parts of the city are a short train ride away. As the other reviews have noted, the room sizes are a bit on the smaller size, but it was not an impediment to me as a traveler. The bed was comfortable, the bathroom was well sized and featured a tub and a washlet which to most Americans would be an intriguing feature. Wifi was fast with minimal lag, outlets were admittedly somewhat limited and there were no supplemental USB ports which was a bit disappointing in a business-oriented hotel. On the other hand, the TV's HDMI port was easily accessible so if the weather is less than ideal, there's an alternative to watching Japanese television. And as a summer traveler, I will note that the air conditioning is top notch, and easily controlled from a thermostat in the room. As a bonus, the hotel offers Handy smartphones which offered phone calls to various foreign countries and mobile internet as an alternative to roaming on one's cellphone.

A buffet-style breakfast is available at the hotel's restaurant on the first floor of the building. At 3000 yen, it may be on the expensive side, but there's a wide selection of foods to compensate for the high price. Those with elite status within Marriott are granted breakfast at no cost for their loyalty to the hotel chain.

I definitely wouldn't mind staying here again on a future trip to Tokyo at the right price point, and I would recommend this hotel to anybody looking for a hotel in Tokyo. Others may cringe about the small rooms, but some of the rooms in this hotel market can be on the small side, especially when compared to North America. The hotel is well situated and convenient in terms of transport and accessibility to elsewhere, the rooms are clean and comfortable. If you're a Marriott loyalist, this is a perfectly acceptable way to stay and either earn or burn points, especially if the higher end options are too expensive.

Room Tip: Opt for an Editor's room if more space is desired...
  • Stayed: July 2018, travelled solo
    • Value
    • Cleanliness
    • Service
Thank AEM7AC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2018 via mobile

A few minutes walk from Tokyo station and convenient access to all of Ginza, this hotel has really small rooms. An OK gym, a cosy lobby (on the 4th floor) and a nice breakfast buffet in the ground floor Lava Rock restaurant almost makes up for the really small rooms. Or had I said that before?

Stayed: August 2018, travelled on business
Thank pojke-fredi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2018 via mobile

After reading other reviews, I hesitated to book the courtyard. So glad I did book it. Very convenient to the train station and Ginza. The staff were very professional and friendly. The breakfast was very good. I stayed in a corner room which was spacious and well equipped. The bed was comfortable and the AC very effective. On the downside- I missed having a desk and the bathroom was small. Going back to Tokyo next month and will return to the courtyard.

Stayed: September 2018, travelled on business
Thank deepsnorkle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2018

I stayed at both the Moxy and Courtyard on my last trip so I'll mainly just point out some differences

Courtyard:
Bigger beds
Huge bathtub (HUGE) but the shower experience was better at Moxy
Amazing breakfast and Happy Hour (free whiskey and meals anyone?) for gold members
Closer to downtown and the Tokyo Station (check out the ramen street in Tokyo Station!)

If you're going to Narita airport just take the limo bus, it picks up near the station. As for Haneda, I took the subway (google maps can navigate you).

  • Stayed: July 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank Tommy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2018

We are a family of four, and stayed at Courtyard Tokyo Station for four nights. We had two connecting rooms. The rooms were very clean and all the necessities. The customer service was excellent, and very accommodating. The location of the hotel is very convenient. It is next to Kyobashi metro station and 5 minutes walk from Tokyo Station, allowing us very easy access to everything in Tokyo. Ginza is only 5 minutes walk from the hotel.The breakfast was very good, with great variety and awesome food and drinks, including freshly squeezed fruit juices.
I would highly recommend this hotel.

  • Stayed: August 2018, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Happy-Travelling001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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