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All reviews great location tokyo station walking distance fish market minute walk yurakucho line rooms are small the hotel staff the air conditioning front desk staff high end shopping would stay again double room lots of restaurants hotel room convenience store side street
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Reviewed 20 August 2018 via mobile

This is a small and cosy hotel, located at the inner lane of the famous Ginza area. Even though the rooms are small but it comes with complete amenities and complimentary WiFi too. He elevator is unique, especially the level indicator that moves according to the level of the floor. There are many eateries surrounding the hotel vicinity. The hotel is approximately 5 minutes walk to Matsuya department store.

Stayed: August 2018, travelled with family
Thank meaningremission
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monginza, フロント オフィス マネージャー at Hotel Monterey Ginza, responded to this reviewResponded 24 August 2018

Thank you for your stay our hotel, and give comments. We try to improve our hospitality. Our hotel is located in convenient place. We hope you have a good time to stay us again. Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2018 via mobile

As the title said, useful position in ginza, close to the shopping street of ginza and near to yarakucho station where you can take train of yanamote line.
Breakfast is very good with japanese & continental choices.

Stayed: August 2018, travelled as a couple
Thank ajuada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monginza, フロント オフィス マネージャー at Hotel Monterey Ginza, responded to this reviewResponded 24 August 2018

Thank you for your stay our hotel, and give comments. We try to improve our hospitality. Our hotel is located in convenient place. We hope you have a good time to stay us again. Sincerely Yours,

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Reviewed 11 July 2018 via mobile

This is a difficult one to rate, specially since last year I stayed in the hotel across the street. First, one has to admit that the location of both is unbeatable, in the center of Ginza. Second, compared to the other hotel, this one has an amazing breakfast buffet that one cannot simply oversee (it is pretty good indeed). Third, a very nice detail is that they provide guests with a free mobile phone with sone serious data. This is a nice perk. Finally, service in both hotels is attentive and extremely courteous (Japanese style I guess). Now the cons, when it comes to the rooms Monterrey Ginza hotel simply falls short. I understand the tiny spaces, after all this is Japan not Cancún, but the rooms looked tired and dated. The TV is tiny and old, the decor screams 1990s and overall the use of spaces is odd. In that regard, the hotel across the street has invested some serious money in room development compared to this one. I wish I could give three and a half stars (because of the perks) but unfortunately I can’t.

Stayed: July 2018, travelled solo
3  Thank Guillermo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monginza, フロント オフィス マネージャー at Hotel Monterey Ginza, responded to this reviewResponded 13 July 2018

Thank you for your stay our hotel, and give many comments.We are afraind that it would be not good for your stay. But, we try to improve our hospitalities in many points. We hope you have a good time to stay us again. Best Regards,

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Reviewed 6 July 2018 via mobile

Hotel is located in Ginza - a great location easy walk to several Metro lines and was comparatively affordable for our family of 4. Amazing shopping and restaurants nearby. The rooms were a little small, however they offer connecting rooms (which seem quite hard to find in Tokyo) so our family of four fit very comfortably. Each room had twin beds, decent sized wardrobe, a tv with some English language movies available to purchase and a smallish bathroom.

Breakfast was included and was very good. Hotel was busy, yet was quiet. It is a little aged but has a bit of character and the staff were very helpful. A great place to stay!

Stayed: July 2018, travelled with family
1  Thank Sarah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monginza, フロント オフィス マネージャー at Hotel Monterey Ginza, responded to this reviewResponded 8 July 2018

Thank you for your stay our hotel, and give comments. We try to improve our hospitality. Our hotel is located in convenient place. We hope you have a good time to stay us again. Sincerely Yours,

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Reviewed 26 May 2018

I think the Reception Area set the tone. Untidy , with luggage of customer all over, the entrance difficult to locate & below-par lift close by. It was further compounded by their refusal to allow early check-in despite having emailed our need earlier. the funny part was that they were ready to give the rooms if we paid extra 300 yens. We would not have minded at all if the rooms were not available abinitio. The staff was unyielding despite our requests.
Be that as it may , the Hotel can boast of good location with main Ginza street walking distance away.. It was quite easy to locate.
The room was small as to be expected in Tokyo. It was sparsely furnished with just one chair. Bit of a joke, I gather.. Bed was OK But storage space was a bit too less. Most TV channels had Japanese programme going so it was Latin for us. Bathroom , expectedly small but had all toiletteries .WC seat was ultra-modern with total hands-free operation. A definite plus , here. Top floor gives a great look of the city , thus getting another plus. Air-conditioning was centrally controlled so we had to live it.
Braekfast was served in nice restaurant hall with adequate seatting capacity. Breakfast was OK more for the Japanese than us as most dishes catered to their taste. No cheese, pastries, limited fruits. No eggs to order. Coffee & tea were nice. Yes, they make you wait before you get a seat after getting a No from them. I personally feel this is highly avoidable as the tables & seting were adequate.
Over all our three day-stay in the Hotel was just satisfactory considering the the Hotel claims to be Four Star. I will not give it more than THREE.

Room Tip: Rooms on higher floors with a view of the city
  • Stayed: April 2018, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank digvijayps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monginza, フロント オフィス マネージャー at Hotel Monterey Ginza, responded to this reviewResponded 31 May 2018

Thank you for your stay our hotel, and give comments. We try to improve our hospitality. Our hotel is located in convinient place. We hope you have a good time to stay us again. Sincerely Yours,

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