Beer Garden tables are all dirty - haven't seen anyone from staff come to wipe down.
Also, no sign of the decking being swept with leaves and tab butts everywhere.
Generally
Hi Mark, we are sorry we didn't hit the mark. We do try and sometimes the times get the best of us. We will take this feedback to the team and do better on your next visit.
24 - 28 of 1 467 reviews
Traditional English pub. Chatty, friendly customers and landlord. GREAT pint oof Wainwright ale. So good we had probably ONE too many for the walk back to Hexham!!
Thank you for your great comments, we like our cask ales here so it's great to hear it's well received. Great for everyone to know where they can get a good pint too!
Really lovely, cosy pub which has such a relaxed atmosphere. The pub is really family friendly and we also noticed a few people eating alone very comfortably.
Service was speedy, friendly and welcoming.
Food was what you would expect from a chain pub, perfectly fine and good portion sizes. The pie was very good, the bbq chicken was not quite as good but the kids’ meals were great and really good value.
We would definitely return if we were in the area.
Hi Flackroyd, great to hear you enjoyed your visit to our pub. Hope to see you again soon!
Nice staff, great food really nice decor in a very nice town. Good selection on the menu service good even though very busy
Thank you Jonathan, we are pleased we would make your experience a great one. See you again soon!
Had Sunday lunch worst meal we have ever had in this pub. The meal was tasteless due to tough meat dried out vegetables that looked like they had been stood under a heat lamp for far too long. The Yorkshire puddings where also dried out and seemed to have been defrosted from a freezer warmed through and where also extremely dried out.Dessert was ok as was the service but for the price very poor value for money. Sorry to say but we were very disappointed it just seems to have gone down hill recently in the kitchen department. On the positive side the hand pull beer was very good.
Mark G, we work hard to provide a fantastic experience to everyone. So it's really disappointing to see that we clearly missed the mark this time. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
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