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“Take away failure - poor customer service”
Review of Eastern Promise

Eastern Promise
Cuisines: Indian
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed 3 August 2024

Placed order for delivery, 20 min after expected delivery called to be told food had left and should be with me shortly. Another 25min later I phone again to be told there was a technical issue. No offer of any gesture of good will. Cancelled order and won’t use again due to terrible customer service

Date of visit: August 2024
    • Value
    • Atmosphere
    • Service
    • Food
Thank Victoria J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (176)
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2 - 6 of 176 reviews

Reviewed 28 July 2024 via mobile

Nice restaurant, we had chicken tikka starter which I think wasn't cooked in the tandoor as it had no colour to it and was very moist, my partner had vegetable dhansak which she said was nice, I had chicken madras which had nice amount of spice but sauce was like water, bombay aloo was cooked nicely but had no spice to it, garlic naan was not garlicky at all, keema naan had plenty of meat in it, onion bhajis were over cooked and very small.

This restaurant was a lot better in the past, we haven't been here for a few years and we won't be returning anytime soon.

Date of visit: July 2024
Thank carle557
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 May 2024

Called in without a booking on Saturday night and had a lovely meal- I had the Dansak which was pleasantly hot and my partner enjoyed the milder Massanda. Had the ice creams after as a treat and to cool down. Reasonably priced and good service.

Date of visit: May 2024
    • Value
    • Atmosphere
    • Service
    • Food
1  Thank Tania L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 January 2024 via mobile

Visited on a cold January weekday evening and were the only diners.
Staff friendly and welcoming.
The food was good but nothing outstanding
Location worked for us as staying nearby

Date of visit: January 2024
1  Thank iprodrick
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 November 2023 via mobile

Ordered a takeaway, my dish chicken chettinad is no longer on the menu but they were happy to still make it. All good was fantastic, great portion sizes and very hot.
Super friendly/polite service on collection. Next time we shall eat in.

Date of visit: November 2023
Thank ButlerBritt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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