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“Great Location / Great Property”
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Very good
15 reviews
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Overview
Cottage -
4 Bedrooms, 3 Bathrooms, Sleeps 8
Wroxham, Norfolk, East Anglia, England

Reviews from our community

Very good - based on 15 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
fionacher...
London, United Kingdom
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great Location / Great Property”
Reviewed 17 October 2015 for a stay in August 2015

Everything you could ever wish for for a break. Peace and quiet by the broads. Property was clean and tidy with leaflets for activities to do in the local area.
Contact with the owner was easy and efficient , fast booking process. Would stay again.

Loads of local places to eat in the evening.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Liked best: location
Liked least: Would like to stay longer
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
18 Oct 2015
Thank you so much for your review. We always try to ensure that people have a good experience and are always happy to recommend local activities and places to go.

We hope to have the opportunity of welcoming you again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SpunHQ
London, United Kingdom
2 reviews
“Excellent Stay”
Reviewed 6 October 2015 for a stay in September 2015

Comfortable, Clean, Spoke to Paul who was very helpful. Got discount on a local boat hire company. will be staying again in the future! spend the day on the boat was delightful. Highly recommend for a relaxing getaway.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property?
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
7 Oct 2015
Thank you so much for your kind review. We would be happy to welcome you back on another occasion.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
jenchris5...
Southend-on-Sea, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Very disappointed.”
Reviewed 25 July 2015 for a stay in July 2015
1
person found this review helpful

On arrival, all the doors and windows had to be thrown open to try to dissipate the smell of damp pervading all the rooms. Had to vacuum up nail clippings left by a previous guest on one bedroom floor, and crumbs of food left under the dining table. Cookware was mouldy, but no cleaning products supplied - although there were several prominent copies of instructions that guests must leave the property clean and tidy.

Furniture was mostly unusable because of mildew spots, damp smell, or it was simply falling to pieces. One of the beds was held together with a lump of 4x2!! Other drawers had bottoms falling out or drawer fronts literally falling off.

Bathroom mould has not been tackled so grouting has lumps of black stuff growing on it and the shower screen was little better. We sincerely hope that the bedding was clean - but the mattress protectors were stained.

Finally outside - no barbecue, no umbrella for the (very rusty) table, and the wooden picnic table was too rickety to use.

The landlord insists that complaints must be made during the holiday stay. But when you've (a) waited a long time and desperately need a holiday and (b) have paid nearly £1k for the privilege, who wants to lose precious holiday time waiting for cleaners or furniture delivery?

The one saving grace of this property is its location.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Liked best: Location
Liked least: Insistence that we leave the property clean when it wasn't clean to start with.
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
26 Jul 2015
This is very disappointing as all our properties are thoroughly cleaned after every customer by an independent cleaning company. Had the customer let me know there was an issue I could have had this looked at very quickly.

The customer did telephone me to advise he could not close the back door and I had the property maintenance company attend to resolve this within a short timeframe of being aware of the issue.

The property was checked by me and the lounge furniture is leather and the dining furniture fabric both without the issues complained of.

We do not really understand the issues raised but had they been raised at the outset we could have addressed any matters of concern.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
denningto...
wakefield
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“peace and quiet”
Reviewed 5 October 2014 for a stay in September 2014

Stayed at Brightside for a week,weather was perfect. My husband has mobility problems so needed somewhere with good access. There is one step down to the garden but we managed his scooter f ine.
we could charge his scooter in the lounge as his scooter is only small. Near to all shops and resturants and on the level.
garden is so lovely to sit out in, nothing to hear but the birds. Easy to fish even if we did not catch anything.
Only reason it gets a 4 not a 5 is the bathroom as we had to manage with the over bath shower which was difficult for my husband. But will deffinately be back.

Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
6 Oct 2014
Thank you for your review. We have some plans for work that will make access easier in the future. Hope to welcome you back.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Josie N
Bradford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“No complaints whatsoever”
Reviewed 1 July 2013 for a stay in June 2013
1
person found this review helpful

Just had a really relaxing holiday at Brightside.
The bungalow is well furnished, very comfortable, spotlessly clean and within walking distance of Wroxham centre. The ideal place to stay for a fishing/lazy holiday.
No complaints whatsoever.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
4 Jul 2013
Thank you for booking and we are glad you enjoyed your stay. Please book again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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