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“Good service, good flight, day by day improving”
Review of Vietnam Airlines


Reviewed 28 June 2018

I have business trip to Japan, and using Vietnam airlines to fly from DAD to NRT at 0h55am; start exactly time, procedure is faster; on the aircraft, everything are good, film and food so good;

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank inter_dn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 28 June 2018 via mobile

Nice big Dreamliner from Melbourne.
Cabin Crew were awesome. Food was excellent. Great entertainment console.
Cannot fault this Airline. Used for the first time today!!!
Will use again!!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
Thank Alistairw1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2018

I only put one review for Vietnam Airlines though I traveled from Ha Noi to Saigon and back. Both ways, the service was amazing and I could see the service is tremendously improved. The cabin, seats, in-flight entertainment, food and service all were excellent. The staff attitude has improved considerably. I certainly will use Vietnam Airlines every possible occasion. It is indeed a star airlines of the region.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank SENTHAO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2018 via mobile

On the 4th of June I look the direct flight from Heathrow to Ho Chi Minh City. All in all it was a great effortless flight. Although the inflight entertainment wasn’t great, there was a selection of films but only 2 or 3 new ones.
They ran out of on of the second meals too which wasn’t great.

The staff though as second to none, they’ll go out their way to do what they can.

Thank Keeping it R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2018

I have always flied Vietnam Airlines during my annual visits to Vietnam, and have not looked back since.

Bottom line: VN is a 4-star airline, and its ease of booking, seats, meals and service as a whole shows as such.

Staff are as always gentle and helpful. Its booking website used to be faulty, but have improved a great deal in the last year. I don't have a great deal of experience flying with other companies, but I think its 30kg luggage allowance given its medium-low ticket pricing is impressive.

Downside: inflight refreshments and entertainment can do with more options, but these are minor complaints for a budget traveler like me.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank magicscarf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC