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“Flight from Cardiff to Majorca in June”
Review of TUI Airways (United Kingdom)


Reviewed 28 June 2018

Decided on a holiday in June as we thought that all the children over 4 years would be in school; how wrong we were! The flight was mostly families with children, many of whom were of school age, and there were lots of screaming kids who played up all the way to Palma, and the same on the way back. To be honest some of the children were well behaved, but some were little terrors, and made the flight a nightmare for those sitting near them!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Brian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 981 - 2 985 of 12 230 reviews

Reviewed 28 June 2018

Great flight can't knock the staff they were were great would recommend and will use again and again

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Gary P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2018

In general it was a good flight. Unfortunately we were delayed about one hour, we boarded on time but was then told to undo our seat belts as the plane was being refuelled. Unfortunately the tanker run out of fuel and we had to wait for another tanker to finish refuelling, the first officer apologised and said he was really embarrassed at the situation. After this hiccup the flight was fine.

Thank Dave H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2018 via mobile

Flew out from Birmingham to kefalonia with tui on there 757_200 did sit very first seats at the front so had a little more leg room but service was very good on board
Arrived on time and the return flight was the same but had a seat further back but leg room was still good I have to say.
Top marks from me.✈️

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank Michel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2018

We were very disappointed upon arrival at the TUI check in desk and were informed our flight was delayed for seven and a half hours. We were scheduled to fly at 09:25, we left home in the early hours of the morning as we had a couple of hours drive to the Airport. When we got yo the check in desk they asked if we had received an e-mail telling of the delay. No e-mail was ever received. It was now 0:630 and we were told to come back at 10am. We were not allowed to go through to the departure lounge, so we had a very uncomfortable three and half hour wait as sitting is very limited in the area. We were allowed to go through to the departure lounge at 10 and finally boarded at 5pm. The flight was comfortable and the staff and accommodations at our destination were great.

Thank 30lucy1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC