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“holiday flight”
Review of TUI Airways (United Kingdom)


Reviewed 3 weeks ago

left 35 mins late... co-pilot was stepped up to another flight... all the usual bits n bobs.. to many "little" cases & LARGE handbags hence no room in over head storage boxes.. summer holidays are here.. kids out of school... lots of crying.. the food was typical airline food.. (nothing special) chaos at faro airport... 3 flight 1 carousel 600/800 people waiting.. then the Tui staff in the arrival hall.. lefthand & righthand not talking... ques all over the place...

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Adrian E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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451 - 455 of 9 677 reviews

Reviewed 3 weeks ago

The flight left on time the staff were very helpful as I was flying with my son who has Aspergers Syndrome. This was the first time he had flown and we had been seated at opposite ends of the plane, I told them and within minutes they found 2 seats together and moved us. They kept checking on him to put him at ease but there was no need as he loved every minute of it.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Julie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

This was the first time we have flown on a dreamliner. My son (6ft),his fiance (5ft 10) and myself (5ft 6),loved the look and feel of the airplane,the seats were comfortable and the lighting lovely.However unlike comments other passengers have left,we found the seats cramped.In hindsight i should have booked for extra room seats,but it all adds to the cost on top of the flight,and luggage.The staff were pleasant, one of the male attendants was quite quirky and got you in the mood for your holiday.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Nicola K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Flight was ok had 30 min delay on tarmac so arriving late at larnca as our flight was early evening getting to the hotel very late flight back was 1.30 am that was ok as we had the whole day to enjoy our last day of our holiday

Thank pauline260
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

We flew with tui with three children 2 of which had never flown before. One 2 years old and one 10 months tui made the process very easy and we had a very enjoyable flight. The hostess’s were lovely and nothing was too much trouble even hearing a bottle of milk for us before we took off. Would def use them again

Thank Becky W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC