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“Dreamliner”
Review of TUI Airways (United Kingdom)


Reviewed 28 June 2018

This was the first time we have flown on a dreamliner. My son (6ft),his fiance (5ft 10) and myself (5ft 6),loved the look and feel of the airplane,the seats were comfortable and the lighting lovely.However unlike comments other passengers have left,we found the seats cramped.In hindsight i should have booked for extra room seats,but it all adds to the cost on top of the flight,and luggage.The staff were pleasant, one of the male attendants was quite quirky and got you in the mood for your holiday.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Nicola K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 600 - 2 604 of 11 840 reviews

Reviewed 28 June 2018

Flight was ok had 30 min delay on tarmac so arriving late at larnca as our flight was early evening getting to the hotel very late flight back was 1.30 am that was ok as we had the whole day to enjoy our last day of our holiday

Thank pauline260
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2018 via mobile

We flew with tui with three children 2 of which had never flown before. One 2 years old and one 10 months tui made the process very easy and we had a very enjoyable flight. The hostess’s were lovely and nothing was too much trouble even hearing a bottle of milk for us before we took off. Would def use them again

Thank Becky W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2018

Booked 0415 for flight time of 0615. When we got through to departures our flight was showing 0900 departure. No one from Tui came to give us any more info. We eventually took off at 1010, even though it was nearly a 4 hour delay we were not offered any refreshments of any sort by Tui.Very poor custumer service or lack of it by Tui.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank a_hamer53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2018

As it was my first time flying, I was well looked after for a disabled person, the help needed to get me on the plane was great, the cabin crew were well managed and helpful throughout the flight,

Thank Zoe W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC