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“Mrs”
Review of Southwest Airlines


Reviewed 3 weeks ago via mobile

We had a wonderful flight to Seattle from. Atlanta safe and enjoyable flight the staff was wonderful.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank Pam B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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878 - 882 of 25 503 reviews

Reviewed 3 weeks ago

We were the last flight out of Orlando on a flight that was delayed. When checking with airline personnel at check in, we were told immediately of the delay in this flight. Apparently an earlier flight had a mechanical issue which caused delays going forward. Boarding went well, no glitches and as is the norm with SW, you choose your seat when you board. Our flight was not quite full and we were able to get seats towards the front of the plane. We were told during our flight that there were significant storms across the Midwest and that we would be flying around 40K feet above the storms. Because of this decision, the flight was smooth with minimal turbulence. Comfortable flight. Would choose this airline again.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Summer45_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

My wife and I prefer Southwest to any other US carrier. There rebooking, cancellation and baggage fee policies, the esprit de corps of their staff (both in the air and on the ground) are second to none. We only wish they would fly into Canada.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Dochoch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

We flew to New Orleans from New York LaGuardia. Our connection was through Houston. Our scheduled flight had a tight connection time of 45 minutes. We arrived in Houston early and made our connection with no problem. All in all the trip was better than I expected.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Gennaro P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

This is the standard other airlines ought to incorporate. The customer service is great, the amenities are nice.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank joegW3563XH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC