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“Trip to Woodstock Capetown”
Review of South African Airways


Reviewed 24 February 2021

The general was worth worth it since it was on time no delays, the aim was to pick some clients from Woodstock Capetown.

Date of travel: March 2020
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank dumangamandla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 7 of 4 847 reviews

Reviewed 5 December 2020

This is mostly due to their incompetent and heartless management. Missed a flight in Sao Paulo and it wasn't 100% our fault. The online check-in process is unnecessarily long and complicated and it kept on jamming. The administrators and guys at the check-in point could not help at all. Kept on sending us back and forth, refusing to sort the issue out. It did not matter that we had a 1 year old so we spent 2 nights with a child in the airport and eventually, the same guys who pretended to be helpless and unable to do anything, are the ones who made the necessary changes. Very rude, heartless and not to mention racist in their problem-solving approach.

Date of travel: January 2020
    • Customer service
    • Check-in and boarding
Thank Chiquitakenia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2020

Uniform of the flight attendance were outstanding as well as with some of the flight attendants. Some of the restrooms were clean.

Date of travel: February 2020
Thank aimje2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2020

Airline cancelled return flight due to covid. They did not think it necessary to have a few customer service personnel take care of their customers. I have been calling them for the past 4 months; no response , no refund and no one cares. No response even to emails. Its like no respect for anyone.
Find a better airline to do business with because you will only get anxiety dealing with this kind of business.

Date of travel: January 2020
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank belljewell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2020

The process was fairly simple from check in to arrival. I paid extra for seating however not positive if extra made a difference since the flight was fairly lengthy. Great selection of entertainment (Movies/Music). I probably would recommend the non-stop experience again.

Date of travel: February 2020
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank egdrampro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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