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“Very nice flight”
Review of Royal Air Maroc


Reviewed 28 June 2018

Very nice flight. I appreciated the respect of time, the service on board and the assistance at the Casablanca Airport. A criticism to do concerns the entertainment on board that is completely absent on the route that I did.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Viandante60Pisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 27 June 2018 via mobile

I generally choose RAM due to convenience. They typically have the largest bag allowance with the best price for flight. They tend to be relaxed in the rules (a few kilos over? It’s alright) their meals certainly aren’t the best, but we should avoid airline food anyway, right?

Also remember if you need more leg room opt for the emergency exit row. Even if you didn’t choose it as you purchased your ticket they allow you to change seats once everyone is boarded.

Thank Lori S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2018 via mobile

The worst airlines ever. Total unprofessionalism. No information and lack of courtesy. My flight was delayed and they did not update the board at the gate. And after 7 hours of waiting they said calmly ' oh sorry, your flight have been delayed for another ten hours. They gave us voucher for the hotel at the airport but when we went to the hotel they said we dint have rooms and it is not our problem go talk to the air line. Unprofessional flight attendants. Speaking with other people at the airport I was told that they always delay the flight to merge flights together. WILL NEVER FLY WITH THEM AGAIN.

3  Thank John A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2018

Imagine you go into an airport lounge with 5 hours before your next flight, and the lounge is hot and humid with clocks that don't work...you'ld say WHAT? Well, thats the RAM lounge at Casablanca Airport, a dump. Hard to believe it but I missed my flight and no one gave a rat's ... Customer service for RAM is non-existent. Their planes are decent though and if you don't give a hoot about service and can fly business for half the price of a service oriented airline, well then take a chance.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank RowerXX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2018 via mobile

Don’t choose this airline just because the flight is cheaper. It’s cheaper because it’s an older airplane, your connection in Casablanca most likely will be missed because this is THE most unorganized airline. You’re plane will be parked miles away from the airport, you’ll have to walk up and down stairs to enter/exit the plane and then you’ll have to take a bus to get to the terminal. NOTHING is easy with RAM.
Truth be told, we chose Royal Air Maroc because awhile back they had the Dreamliner between Rio to Casablanca which we flew and we were blown away because everything was shiny & new. After the Olympics they must have moved the Dreamliner to Toronto or NYC. The plane now is filthy and some (not all) flight attendants took great pride in treating their customers like dirt.
If you can afford it spend more on your flight. You and your vacation are worth it!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
2  Thank Kitty2222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC