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“Lufthansa Air”
Review of Lufthansa


Reviewed 15 June 2019

Great flight from Charlotte, N.C., to Munich and on to Zagreb, Croatia and return to Charlotte, N.C.. Lufthansa did a great job....continualy offered water and juice during the flight. Crew was great, plane was clean and flights were on time. Will fly them again.

Date of travel: May 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank 723charlesv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 469 - 3 473 of 36 051 reviews

Reviewed 15 June 2019 via mobile

The flight out of Vancouver was OK as flights go - no baggage errors, seat selected was the seat I got etc. However a near 5 hour delay was not updated and a simple "This is what's happening" message would have eliminated a lot of confusion.
The connection rescheduling had to be done at a particular service desk rather than by a gate agent as indicated in flight. Mechanical delays happen and clear communication can too.

Date of travel: June 2019
1  Thank Sasong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2019

The inflight service was good and professional. We did not have any issues in the flight.
The Indian food Jain option was above average

Date of travel: March 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank madwhop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2019

The poorest long haul business class I have experienced apart from Air France.
The upper deck layout on the A380 is little more than economy class with a v narrow flat bed. For example, SIN have 4 seats where LH have 6 seats across the same space.
There is no privacy/ separation between adjoining seats. If you have a window seat you must disturb the passenger next to you in order to access the aisle.
It was just an awful experience and was repeated a month later when returning from HKG. Never again!
I have not rated in flight entertainment - I fly business class in order to sleep.

Date of travel: February 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and boarding
2  Thank voodoo1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2019

Our flight is delayed due to attendants overtime doesn't make sense to you? If you have a couple of selection, don't take on LH world worst flight ever seen

Date of travel: June 2019
1  Thank Nugget0130
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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