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“Flying with Lufthansa Airlines”
Review of Lufthansa


Reviewed 28 June 2018

Lufthansa Air is a great airline. Love traveling with Lufthansa. The flying crew and service are excellent. The food is good. Usually departures and arrivals are on time. The seats are roomy and comfortable. Great on board entertainment choices. Movies are always current.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Johnnie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 620 - 1 624 of 23 602 reviews

Reviewed 28 June 2018

This flight leg had an antiquated equipment (Boeing 747) that rattled around take off and landing including an item attached under the window which kept falling off next to seat 1H. We missed our dinner because of late take off causing us to falll asleep and crew did not wake us up. When we woke up about 3 hours after take off, the kitchen was closed and could not get food other than candy and cashews for snack. Service as ok and boarding appeared to be too complicated as compared to our experience in Germany.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank msr345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2018

Took business class outbound and it was fine. The beds essentially lay flat, and I could lay on my side and fit (the seat was too narrow for my shoulders). The service was excellent and the space was nice to have. Food was good as well.

Took coach on the way back. Since the plane was only half full, got a row by the window to myself in coach (three seats side by side right behind the business class wall). This was not quite as good. The ceiling dripped water on occasion and two of the three seats video/headphone units did not work. It did work in the one seat by the window. Otherwise the flight was fine.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank AcuraTl10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2018

Flew Sunday late morning to Frankfurt, plane arrived and departed late. Same thing happened again on the return flight, not impressed.

But Expedia bears the blame for the expensive baggage charges of £35 per suitcase per flight, cost me a total of £140, almost half the cost of my week's fly drive package. All they tell you is the airline may levy baggage charges, surely they should ask whether you have baggage and include in the package cost?

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank Victor O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2018

Had a long layover in Frankfurt airport but no problems with flight. Good service and enjoyed the adult beverages at no extra charge. Would fly Lufthansa again.

Thank Phillip S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC