We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great service and comfortable”
Review of KLM Royal Dutch Airlines


Reviewed 12 December 2019 via mobile

This is the first time having great experience in long haul flight. The service was great and in-flight meal also good. Taking KLM again in my coming holiday.

Date of travel: August 2019
1  Thank HerriesESS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KLM_Royal_Dutch1, Social Media Representative at KLM Royal Dutch Airlines, responded to this reviewResponded 21 December 2019

We're glad to learn that you had a pleasant experience overall flying intercontinental with us. Thank you for choosing us and we look forward to seeing you in one of our future flights!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a reviewReviews (31 037)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1 022 - 1 026 of 31 037 reviews

Reviewed 11 December 2019

It takes you to your destination. Nothing to shout about their service. Pricing was good. No problems with sticking to timing for my scheduled flights.

Date of travel: September 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank NMPeng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KLM_Royal_Dutch1, Social Media Agent at KLM Royal Dutch Airlines, responded to this reviewResponded 21 December 2019

We are glad to read that we were able to make your journey with us a pleasant one. We appreciate your feedback, and hope to see you aboard our flights again soon. Thank you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2019 via mobile

Excellent flight, friendly crew, delicious vegan meal, good selection of drinks and snacks. It has tv included latest and classic movies, (disappointment that no subtitles as am hard of hearing) good games.

Date of travel: November 2019
1  Thank JacquiF133
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KLM_Royal_Dutch1, Social Media Agent at KLM Royal Dutch Airlines, responded to this reviewResponded 21 December 2019

We are glad to read that we were able to make your trip with us an excellent one, Jacqui. We also appreciate your feedback, especially regarding the in-flight entertainment, crew on board, and the meal service. We thank you for your time, and hope to see you aboard our flights again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2019

We did upgrade to Comfort Plus. The extra room was very helpful on a long flight. Staff was friendly. Food was very good.....for airplane food. The fiight was on time and our bags were waiting for us.

Date of travel: September 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank GRS-SJS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KLM_Royal_Dutch1, Social Media Representative at KLM Royal Dutch Airlines, responded to this reviewResponded 21 December 2019

We're glad to learn that you had a pleasant experience overall flying with us. Travelling in comfort is always a good start to any journey. Thank you for choosing us and we look forward to seeing you in one of our future flights!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2019

You will find several unusual airline options when traveling south in South America that you would normally not consider. KLM is one of these when traveling to or from Chile to or from Argentina. This is a great airline with superior customer service and a great aircraft. This same flight continues to Amsterdam.
You have the same option with Qatar airlines when traveling to or from Buenos Aires to or from Sao Paulo. This flight goes on to Doha so its a big plane with wonderful accommodations, service and food. Try them out!

Date of travel: December 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank tveddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KLM_Royal_Dutch1, Social Media Representative at KLM Royal Dutch Airlines, responded to this reviewResponded 21 December 2019

We're glad to learn that you had a pleasant experience overall flying with us in Business Class, Tveddy. Thank you for choosing us and we look forward to seeing you in one of our future flights!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC