My wife and I flew KLM from Amsterdam to Minneapolis last November. In coach, KLM treated us graciously and made our flight so enjoyable. About 30 minutes after takeoff attendants provided us with hot towels to wash our hands and faces. We got quick drink service. The meals were served timely and were very tasty and ample servings. Some time after the meal, attendants came around with ice cream. I have never been served ice cream in coach before. The seats were extremely comfortable and roomy. In flight entertainment was also great. Everything on this plane was very clean and orderly and service could not possibly have been better.