We booked a flight from dubrovnik to Lisbon with a stop in Madrid. We would have 1 hour in Madrid, but suddenly the flight was rescheduled and we only had 20 minutes. In the plane we found out the 'stop' in Madrid was actually a transit (while in the ticket and booking it said stop). We had to run from one side of the airport all the way to the other side in less than 20 minutes. If the first plane hadn't arrived a bit early we would've missed our flight. After running through the airport we were 5 minutes late to the gate but we were luckily still let in. Then we arrived in Lisbon, and my luggage doesn't show up. I'm still not sure if I can get my luggage back now and they're trying to find it, but it's probably still in Madrid because of the short transit. Worst airline ever.