These mfs lost my luggage.. nearly 3 weeks later I’m still waiting for it to be sent to my US address. I have never experienced such a collective group of liars and lazy employees. The first day I filed my claim I was promised my bag would be delivered to my temporary address in Spain, lies. Subsequently each day the same lies...yet no bags. Who wants to go on vacation without their stuff?! It’ll be a miracle if I get my stuff back. Meanwhile I’m gonna make sure these messy jerks pay for my loss and suffering. Stay away from this crappy airline, I know I’ve learned my lesson. Oh on top of that their actual flight was garbage too. Flight attendants were sloppy and inattentive, plane raggedy. Zero was not an option but that’s obviously my likeness to recommend this trashy “airline”.