It’s been a while since I have flown an airline that was not Alaska. Things I didn’t appreciate about Hawaiian, no WiFi available, therefore you had to pay to watch anything and when you have kids flying on a long aircraft that was frustrating. Bring headphones because if you don’t they charge for them. Alaska Air has WiFi and provides you headphones if you forgot yours or they are I. Your checked bag. The staff was not overly friendly but not rude. The bathroom faucets were broken on the flight home this was irritating not to be able to wash your hands and there was no sanitizer in the bathrooms for the interim. The snacks are nothing great and not worth the purchase bring your own I usually do this anyways but Alaska Air has some great options at a good price in comparison to Hawaiian.
Things I liked, the overall cost of the flights are less and it was a direct flight. The cleanliness of the aircraft and the seats have the ability to charge your phones and laptops. I would fly Hawaiian again I would just be better prepared for what to expect or not expect.